Hi, I’m
Tyler Bailey
Lanham,MD
Summary
Talented Creative Director proficient in business operations and customer needs. Excellent communicator, problem solver and detail-oriented manager. Adept at overseeing writers, designers and artists to accomplish challenging objectives. Ambitious, career-focused job seeker, anxious to obtain an entry-level help desk position to help launch career while achieving company goals.
Overview
11
years of professional experience
Work History
Self Employed ServicesBowie, MD
Creative Director
06.2020 - Current
Job overview
- 3+ Years of experience directing photo shoots, managing video production crews, and overseeing post-production editing.
- Ensured brand consistency across all platforms by monitoring usage of logo marks and other elements of branding.
- Adapted existing designs or created new ones based on client needs or changes in market conditions.
Empire Management GroupLandover, MD
Customer Service Representative
03.2024 - 03.2024
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
J-Lah ProductionsTemple Hills, MD
Audio Engineer
06.2021 - 12.2021
Job overview
- Developed and maintained a comprehensive inventory of audio equipment.
- Recorded dialogue and musical performances in studio settings, utilizing microphones and other recording equipment.
- Utilized post-production techniques such as compression, equalization, noise reduction, and reverberation to enhance the quality of recorded material.
Micro CenterRockville, MD
Knowledge Advisor
12.2018 - 05.2020
Job overview
- Provided technical advice and guidance to clients on complex IT systems.
- Evaluated customer requirements and provided appropriate solutions based on industry standards.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Sharon Bible Fellowship ChurchSeabrook, MD
Summer Camp Counselor
08.2013 - 08.2015
Job overview
- Provided guidance and support to campers in a safe, encouraging environment.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Education
Prince George's Community CollegeUpper Marlboro, MD
Some College (No Degree) from Business Management
Skills
- Photography Direction
- Video Editing
- Adaptability
- Project Coordination
- System Installation
- Troubleshooting and diagnosis
- Client Counseling
- Career Counseling
- Post-production Audio
- Field Recording Experience
- Digital Audio Workstations
- Audio for Video Productions
- Sound Engineering
- Analytical Thinking
- Organizational Skills
Affiliations
- Currently volunteering at PG County Animal Shelter in Upper Marlboro, MD
- Volunteered in the 2024 Maryland Election for Glenn Ivey & Angela Alsobrooks
Accomplishments
- 5-Star Yelp Review (Micro Center)
"I needed assistance finding a particular wireless network adapter. Tyler Bailey was very knowledgeable about the products and found the perfect one I was looking for. I also observed, he was very helpful in assisting other customers.
At the register Austin Cheng was very helpful and he explained the benefits of getting a warranty.. So I did.
Excellent Service from both of these guys. I will certainly be back. Thank you!" - Dee R (2019)
Languages
English
Native/ Bilingual
Japanese
Limited
Spanish
Limited
References
References available upon request.
Timeline
Customer Service Representative
Empire Management Group
03.2024 - 03.2024
Audio Engineer
J-Lah Productions
06.2021 - 12.2021
Creative Director
Self Employed Services
06.2020 - Current
Knowledge Advisor
Micro Center
12.2018 - 05.2020
Summer Camp Counselor
Sharon Bible Fellowship Church
08.2013 - 08.2015
Prince George's Community College
Some College (No Degree) from Business Management
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