Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Tea Todorova

Orlando,FL

Summary

Results-Driven Professional with a Focus on Efficiency and Innovation Results-driven professional with over 10 years of experience in delivering exceptional outcomes across diverse industries. Proven expertise in client relations, task management, and learning agility with a track record of increasing sales, optimizing operations, and enhancing customer satisfaction. Known for my adaptability, effective communication, and commitment to excellence, I am passionate about contributing to dynamic teams and thriving in challenging environments

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Coordinator

Marriott
09.2024 - Current
  • Coordinated sales activities to enhance team efficiency and communication across departments.
  • Managed booking systems to streamline reservation processes and improve customer experience.
  • Developed training materials for new staff, fostering knowledge retention and operational consistency.
  • Collaborated with marketing teams to execute promotional campaigns that increased brand visibility.
  • Led cross-functional meetings to align departmental goals and drive sales initiatives forward.
  • Analyzed sales data to identify trends, providing actionable insights for strategic decision-making.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.

Administration Secretary

Central Florida Behavioral Hospital
01.2022 - Current
  • Company Overview: Behavioral Hospital
  • Data entry, scheduling, and handling patient sensitive information
  • Proficiency in managing a busy front desk, including handling appointments, phone calls, and patient records.
  • Successfully managed and de-escalated a high-stress situation involving a patient, demonstrating effective crisis management skills
  • Experienced in Microsoft Excel
  • Proficiency with Midas and workforce
  • Achievements/Tasks

Insurance Agent

Spring Venture Group
06.2023 - 08.2024
  • Company Overview: Health and Life Insurance Agency
  • Health and life variables license
  • Hit 130% of quota consistently
  • Proficiency with Sunfire, Salesforce, Tableau, and Marx
  • Licensed with Humana, Aetna, Cigna, United Healthcare, Smartmatch, and Aflac
  • Extensive knowledge of medicare, medicaid, and supplemental insurance
  • Achievements/Tasks

Diet office Specialist

Winnie Palmer Hospital
09.2019 - 01.2022
  • Company Overview: Orlando Health
  • Ensuring accuracy in dietary orders, patient records, and compliance with dietary guidelines
  • Proficiency with Epic and Allscripts
  • Providing clear instructions and dietary education to patients and their families
  • Coordinated with dietitians and culinary staff to revise menus based on patient feedback and nutritional needs
  • Achievements/Tasks

Education

Bachelors - Nutritional Science

Global Purdue University
West Lafayette, IN
04.2023

Associates - Health Science

University of Central Florida
Orlando, FL
07.2021

Skills

  • Proficiency in Microsoft Office products
  • Data entry
  • Document management
  • Certified in Adobe products
  • Conflict Resolution
  • Experienced in Workday and Kronos
  • Public Speaking
  • Brand Marketing/ E-commerce Platforms
  • Cryptocurrency Trading
  • Sales strategy development
  • Recordkeeping
  • Sales funnel optimization

Certification

  • 2-15 Health & Life License (Including Annuities and Variable) (06/2023 - Present)
  • Human Resources: Payroll (03/2023)
  • QuickBooks Payroll Essential Training (03/2023)
  • Adobe Photoshop, Dreamweaver, InDesign, and Illustrator (08/2017 - 06/2018)
  • Microsoft Word, Excel, and Powerpoint (08/2017 - 06/2018)

LANGUAGES

English Native or Bilingual Proficiency
Bulgarian Native or Bilingual Proficiency
Spanish Limited Working Proficiency
Latin Limited Working Proficiency

Timeline

Sales Coordinator

Marriott
09.2024 - Current

Insurance Agent

Spring Venture Group
06.2023 - 08.2024

Administration Secretary

Central Florida Behavioral Hospital
01.2022 - Current

Diet office Specialist

Winnie Palmer Hospital
09.2019 - 01.2022

Bachelors - Nutritional Science

Global Purdue University

Associates - Health Science

University of Central Florida