A leader with a passion for unity and motivating others to do their best. 4+ years of customer service experience with skills in retail and operations management.
Overview
4
years of professional experience
Work History
Vera Bradley
Team Leader Manager
08.2023 - Current
Job overview
Enhance team productivity by implementing workflow rhythms and setting clear performance expectations.
Lead employee relations through effective communication, coaching, training, and development.
Collaborate with senior management on strategic planning efforts and aligning departmental objectives with overall company vision.
Glass Masters of Texas
Assistant
07.2022 - 07.2023
Job overview
Worked to assist management with all secretarial aspects of business operations.
Type and send out proposals for bidding on commercial glass projects, with an emphasis on retail store fronts.
Kohl's
Retail Sales Associate
06.2021 - 01.2022
Job overview
Greeted customers and helped with product questions and purchases.
Maintained a clean store environment, with a priority in department organization.
Handled customer returns and exchanges and resolved customer issues while adhering to company policies.
Education
Texas State University
San Marcos, TX
BBA from Management
05-2025
Shadow Creek High School
Pearland, TX
High School Diploma
05-2022
University Overview
With an Associate's Degree
Skills
Proficient in Microsoft Office Suite
Project Management
Client Relationship Management
Presentation Skills
Cash Flow Management
Achievements
Dean's List-Fall 2022
Timeline
Team Leader Manager
Vera Bradley
08.2023 - Current
Assistant
Glass Masters of Texas
07.2022 - 07.2023
Retail Sales Associate
Kohl's
06.2021 - 01.2022
Texas State University
BBA from Management
Shadow Creek High School
High School Diploma
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