Teagan Carlsen
San Jose,CA
Summary
Dynamic individual with a solid background in event management and customer service. Known for strong teamwork, adaptability, and attention to detail, consistently contributing to positive outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Events Student Worker
Jessup University
Rocklin, CA
01.2023 - 04.2026
- Assisted in managing guest registration and provided on-site support for attendees.
- Ensured timely setup and breakdown of venues.
- Implemented safety protocols to enhance operational efficiency during events.
- Monitored inventory levels of event materials, ensuring availability for scheduled activities.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Implemented creative solutions to address unforeseen challenges during events, ensuring minimal disruption and maintaining a positive atmosphere.
Front of House Team Member
Chick-fil-A
San Jose, CA
05.2025 - 08.2025
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed front counter operations, efficiently processing orders and payments during peak hours.
- Trained new team members on company policies, procedures, and customer interaction standards.
- Maintained cleanliness and organization of dining area to promote a welcoming environment.
- Assisted in inventory management by restocking supplies and monitoring product availability.
- Addressed customer inquiries and resolved issues promptly to enhance overall satisfaction levels.
- Established welcoming atmosphere by greeting each guest warmly.
Front of House Team Member
Chick-fil-A
San Jose, CA
12.2021 - 08.2022
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed front counter operations, efficiently processing orders and payments during peak hours.
- Trained new team members on company policies, procedures, and customer interaction standards.
- Maintained cleanliness and organization of dining area to promote a welcoming environment.
- Assisted in inventory management by restocking supplies and monitoring product availability.
- Addressed customer inquiries and resolved issues promptly to enhance overall satisfaction levels.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Bachelor of Science - Biology Focus in Environmental Science
Jessup University
Rocklin, CA05.2026
Skills
- Strong work ethic
- Food and beverage experience
- Positive attitude
- Guest relations expertise
- Attention to detail
- Team collaboration
- Adaptability and flexibility
Timeline
Front of House Team Member
Chick-fil-A
05.2025 - 08.2025
Events Student Worker
Jessup University
01.2023 - 04.2026
Front of House Team Member
Chick-fil-A
12.2021 - 08.2022
Bachelor of Science - Biology Focus in Environmental Science
Jessup University