Teagan Kwiecien
Anaheim
Summary
Motivated and reliable team player with experience in fast-paced retail settings, including a role at Ghirardelli. Proven ability to collaborate effectively with colleagues to achieve company goals while maintaining exceptional service standards. Strong organizational skills and a focus on efficiency, ensuring smooth operations and customer satisfaction. Eager to apply my teamwork, organizational, and time management skills to a position in a dynamic company.
Overview
2
2
years of professional experience
Work History
Chocolatier
Ghirardelli
10.2023 - Current
- Consistently adhered to food safety protocols throughout all stages of production, ensuring the highest quality standards for products.
- Boosted customer satisfaction by crafting visually appealing and delicious chocolate creations.
- Trained new employees on company protocols, safety procedures and dessert making techniques.
- Enhanced customer satisfaction by quickly addressing concerns and providing accurate information.
- Maintained clean, organized workspaces to maximize productivity and safety.
- Demonstrated strong multitasking abilities by efficiently managing multiple orders at once while maintaining precision and quality.
- Collaborated with team members during peak periods to ensure smooth operations and reduce customer wait times.
Shift Leader
Roll-Em-Up
01.2023 - 07.2023
- Addressed customer complaints and concerns with thoughtful solutions to ensure ongoing satisfaction.
- Compiled and submitted shift summary reports to the supervisor, providing regular updates on goals and progress.
- Accurately processed cash and credit card transactions using POS software.
- Managed daily cash handling procedures, ensuring precise record-keeping and minimizing discrepancies.
- Ensured clean and organized production areas to prevent safety violations and avoid delays caused by hazards or inefficient layouts.
- Prepared meals efficiently for timely service during peak hours.
- Prepared food items according to established recipes and portion control standards to ensure consistency and quality.
Education
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton, CA05-2027
Skills
- Positive attitude
- Cash handling
- Customer service focus
- Flexible schedule
- Food safety standards
- Team collaboration
- Multitasking
- Strong work ethic
- Problem-solving
- Attention to detail
Accomplishments
- Dean's Honor List | 2023
- Cumulative GPA - 3.75
Timeline
Chocolatier
Ghirardelli
10.2023 - Current
Shift Leader
Roll-Em-Up
01.2023 - 07.2023
Bachelor of Arts - Psychology
California State University, Fullerton
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