Teagan Schulz
Mesa,AZ
Summary
Provides seamless customer service to providers in fast-paced environments. Excellent communication, relationship-building and problem-solving abilities. Diligent, attentive and quality-driven.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/ Server/Certified Lifeguard
The Oasis at The Arizona Grand Resort and Spa
11.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Substitute Teacher
American Leadership Academy
08.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Implemented classroom management techniques to maintain positive learning environment.
- Enforced school and class rules to maintain order in classroom.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Special Education Paraprofessional
American Leadership Academy
08.2022 - 08.2023
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Coordinated with teachers to create inclusive lesson plans that addressed the diverse needs of all learners within the classroom setting.
- Alerted instructor to student behavior or issues requiring intervention.
- Interacted physically and verbally with students throughout each day.
Wrangler
Saguaro Lake Ranch Stables
01.2022 - 05.2023
- Evaluated horse behavior patterns to develop tailored training strategies that improved overall performance levels.
- Provided essential first aid treatment for injured horses, addressing health concerns promptly to minimize recovery time.
- Maintained a clean and organized stable environment, ensuring the comfort and well-being of horses and guests.
- Enhanced guest experience with engaging trail rides, incorporating local history and wildlife information.
- Maintained cleanliness and safety of corrals and horse facilities.
- Examined animals for signs of sickness and overall herd health.
Head Dispatcher
Stott Plumbing and Excavating
01.2021 - 01.2022
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Communicated with customers to provide delivery updates and resolution.
- Coordinated with multiple departments for smooth operations, ensuring all dispatches were handled promptly and effectively.
- Utilized customer feedback to improve customer service.
- Answered phone calls and responded to customer emails.
Fulfillment Team Lead
Target
11.2019 - 01.2021
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Lifeguard/ Water Safety Instructor
Aquatots Swim School
02.2019 - 11.2019
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Agriculture
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ05-2027
High School Diploma -
Campo Verde High School
Chandler, AZ05-2020
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Group and individual instruction
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Strong leadership
- Attention to detail
Certification
- Fingerprint Clearance Card - [State] Department of Public Safety.
- Special Education Certification (for those subbing in special ed) - [State] Department of Education.
- CPR/AED Certification
- First Aid Certification - American Red Cross.
- Lifeguarding Certification - American Red Cross.
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
- American Sign Language Interpretation
Languages
American Sign Language
Full Professional
Timeline
Bartender/ Server/Certified Lifeguard
The Oasis at The Arizona Grand Resort and Spa
11.2023 - Current
Substitute Teacher
American Leadership Academy
08.2023 - Current
Special Education Paraprofessional
American Leadership Academy
08.2022 - 08.2023
Wrangler
Saguaro Lake Ranch Stables
01.2022 - 05.2023
Head Dispatcher
Stott Plumbing and Excavating
01.2021 - 01.2022
Fulfillment Team Lead
Target
11.2019 - 01.2021
Lifeguard/ Water Safety Instructor
Aquatots Swim School
02.2019 - 11.2019
- Fingerprint Clearance Card - [State] Department of Public Safety.
- Special Education Certification (for those subbing in special ed) - [State] Department of Education.
- CPR/AED Certification
- First Aid Certification - American Red Cross.
- Lifeguarding Certification - American Red Cross.
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
- American Sign Language Interpretation
No Degree - Agriculture
Maricopa Community Colleges, Chandler-Gilbert Community College
High School Diploma -
Campo Verde High School
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