Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teagan Wood

West Chester

Summary

Safety-oriented individual well-trained to follow emergency protocols and give cohesive, clear directions to patrons. Firm yet gentle enforcer of rules and known for quickly addressing issues. Demonstrated skills in lifesaving measures, safety and water rescue. Smart professional demonstrating talents in organization and creativity, Motivated and focused.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

5
5
years of professional experience

Work History

Smoothie King Assistant Manager

Smoothie King
06.2022 - 07.2025
  • Conveyed information clearly with patience, politeness and consideration for the customer’s needs.
  • Remained calm and efficient during Mid-day rushes during the summer and even year-round.
  • Remained collected and sympathetic during frustrating customer interactions, remembering and remaining to keep a 100% satisfactory guarantee.
  • Improved memory, listening skills, and multitasking abilities by hearing customers orders while simultaneously completing another task such as cleaning a spill or re-filling powders, then being able to put said order in the computer without having to ask customer to repeat themselves.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Lifeguard

YMCA
05.2021 - 11.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided a safe environment for members to swim while strictly enforcing pool rules and offering top-notch customer service.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Checked pool and surrounding areas for hazardous conditions.

Counselor-in-Training

Westtown School
06.2020 - 08.2020
  • Worked with children of varying age, interest, skill and developmental levels.
  • Greeted new arrivals to camp by introducing to other participants, explaining facility rules and encouraging participation.
  • Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Education

Student -

West Chester East High School
West Chester, PA

High School Diploma -

Delaware County Community College
Media, PA
04-2026

Skills

  • Strong communicator
  • Lifeguard operations
  • Effective problem-solver
  • Planning and Coordination
  • Multitasking abilities
  • First Aid and CPR
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Smoothie King Assistant Manager

Smoothie King
06.2022 - 07.2025

Lifeguard

YMCA
05.2021 - 11.2021

Counselor-in-Training

Westtown School
06.2020 - 08.2020

Student -

West Chester East High School

High School Diploma -

Delaware County Community College

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