Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teana Spears

San Antonio

Summary

Motivated and dependable professional seeking to build a long-term career in security, customer service, and the hospitality industry. Skilled in maintaining safe environments, assisting clients and guests with professionalism, and delivering high-quality service. Eager to continue developing leadership and communication skills while contributing to a team-focused workplace that values safety, service, and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Guard

GardaWorld Security Services
11.2023 - Current
  • Supervise shifts and assist with incident investigations.
  • Work alongside account manager to oversee daily operations.
  • Coordinated with account manager and clients to resolve security concerns.
  • Trained, coached, and mentored new staff on security protocols and procedures.
  • Assist associates and visitors with X-Ray screenings.
  • Conduct regular patrols and maintain a safe environment.
  • Provide customer support and enforce company policies.

Unarmed Security Officer

Allied Universal
11.2021 - 07.2022
  • Patrolled premises every 2 hours to ensure safety and compliance.
  • Assisted with access control, including processing termination badges and new hire access cards.
  • Maintained visibility and presence while standing long shifts.
  • Assisted in incident investigations, completed reports, and communicated findings to management.
  • Responded to emergencies and provided direction during critical situations.

Sales Associate

Wigs & Beauty
10.2020 - 12.2021
  • Assisted customers in selecting wigs, hair extensions, and beauty products by providing personalized recommendations based on style, texture, and maintenance needs.
  • Demonstrated product knowledge of wigs, hair care, cosmetics, and beauty tools to educate customers and increase sales.
  • Assisted with inventory management, including restocking, labeling, and tracking product levels.
  • Processed sales transactions, returns, and exchanges accurately while handling cash and credit payments.
  • Delivered excellent customer service in a fast-paced retail setting.

Housekeeper

Poet’s Walk Memory Care
05.2019 - 06.2020
  • Sanitized dining areas, bathrooms, and high-touch surfaces.
  • Maintained cleanliness and a safe environment for residents.
  • Supported a dementia care facility with consistent attention to hygiene standards.
  • Monitored and reported maintenance issues, damages, or needed repairs to management.
  • Organized and maintained cleaning supplies and equipment to ensure efficiency.
  • Followed proper cleaning schedules and checklists to meet daily and weekly requirements.
  • Delivered excellent customer service by responding promptly to guest requests.
  • Adhered to confidentiality and security procedures while working in private spaces.

Education

High School Diploma -

McNeil High School
Austin, TX
05.2021

Skills

  • Security & Surveillance (4 years)
  • Access Control & Patrol Procedures
  • Customer Service & Communication
  • Computer Skills
  • Dementia & Elderly Care Experience
  • Housekeeping & Sanitation (2 years)
  • Verbal and written communication

Certification

  • Unarmed Security Officer – Guard Card Level II (Exp: Oct 2025)
  • CPR & AED Certified (Exp: Jan 2026)

Timeline

Security Guard

GardaWorld Security Services
11.2023 - Current

Unarmed Security Officer

Allied Universal
11.2021 - 07.2022

Sales Associate

Wigs & Beauty
10.2020 - 12.2021

Housekeeper

Poet’s Walk Memory Care
05.2019 - 06.2020

High School Diploma -

McNeil High School

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