TEANNA CHESTERFIELD
Topgolf
Portland,OR
9
years of professional experience
Friendly and dependable hospitality professional with 10+ years of experience creating welcoming experiences for guests and customers. Skilled in beverage service, POS and cash handling, customer service, teamwork, and maintaining clean, organized workspaces. Known for being personable, calm under pressure, and attentive to the small details that make customers feel welcome.
Work History
Event Online Consultant
7 Months- Delivered personalized online support to enhance customer satisfaction.
- Handled diverse customer requests with precision and detail-oriented approach.
- Cultivated strong customer relationships to foster an inviting online environment.
Event Inside Sales
4 Months- Supported customers in event planning, addressing inquiries, and securing bookings to ensure seamless experiences.
- Delivered attentive service while coordinating multiple requests in high-pressure situations, enhancing customer satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Shift Leader / Server
1 Year 2 Months- Delivered friendly, attentive service while managing multiple customers and priorities.
- Facilitated order processing and resolved customer inquiries to enhance satisfaction.
- Trained and mentored team members to uphold service standards and improve team cohesion.
- Oversaw opening and closing procedures, ensuring a clean and welcoming environment for customers.
Restaurant Manager
5 Months- Supervised staff to ensure high standards of hospitality and cleanliness.
- Managed customer concerns, cash handling, scheduling, and daily operations.
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Trained staff on food safety standards and company policies to maintain compliance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Training Manager / Server / Bartender
5 Years 6 Months- Delivered warm, attentive service in fast-paced, high-volume environment, enhancing customer satisfaction.
- Provided warm, attentive service in a busy, high-volume environment.
- Built lasting relationships with customers through friendly, personalized service.
- Cultivated lasting relationships with customers through friendly, personalized interactions, fostering loyalty.
- Trained and mentored team members in hospitality and customer service, improving overall team competency.
- Maintained cleanliness and sanitation standards throughout shifts.
Education
High School Diploma
No Degree - General Education
Skills
Event Service
Event Coordination
Coffee & Beverage Service
Customer Engagement
Virtual Event Management
Bar Operations
Multitasking
Cleaning & Organization
Event Logistics
Communication
Client relationship management
Problem-solving
Time management
Timeline
Event Online Consultant
Topgolf
03.2026 - CurrentRead More
Event Inside Sales
Topgolf
11.2025 - 03.2026Read More
Shift Leader / Server
Momento Mori
04.2023 - 06.2024Read More
Restaurant Manager
Zislis Group
11.2022 - 04.2023Read More
Training Manager / Server / Bartender
Topgolf
05.2017 - 11.2022Read More
Sunset High School
High School Diploma
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Portland Community College
No Degree from General Education
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