Overview
Work History
Education
Skills
Timeline
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Teaonna Joachina

Clayton,NC

Overview

6
6
years of professional experience

Work History

QUALITY MANAGEMENT SYSTEMS AREA SPECIALIST II

Novo Nordisk
Clayton, NC
04.2023 - Current
  • Developed standardized documentation to ensure regulatory compliance.
  • Resulted in a 20% increase in user satisfaction and a 30% improvement in documentation adherence across teams.
  • Enhanced operational efficiency by implementing quality management processes and piloting the Microsoft Power Apps Document Request Form for better user support.
  • Led training sessions on GDP and GMP quality management practices, closing knowledge gaps among employees, and increasing GDP competency.
  • Supported batch release and approval of internal certificate reports for samples in gLIMS, ensuring timely compliance with regulatory requirements.

LEAD DEVIATIONS INVESTIGATOR

Almac Clinical Services
Durham, North Carolina
01.2022 - 10.2022
  • Established comprehensive framework for documenting and trending deviation data, enhancing cross-functional collaboration.
  • Conducted targeted training sessions on investigation protocols, resulting in improved team proficiency.
  • Achieved 30% increase in compliance through enhanced clarity in complex reports.
  • Reduced investigation cycle time by 25% through optimized reporting processes.
  • Identified gaps in understanding of deviation reporting, initiating focused training initiatives.
  • Improved quality of investigations and accuracy of data tracking across teams.
  • Boosted team confidence in reporting and resolution protocols through effective training.

TECHNICAL WRITER II

Merck
Durham, NC
07.2019 - 07.2021
  • Created user manuals and conducted usability testing to enhance documentation quality.
  • Achieved 20% reduction in support calls regarding user manuals, indicating improved clarity.
  • Addressed user struggles with software functionalities by developing comprehensive documentation.

Education

Master of Arts - Executive Leadership

Liberty University
Lynchburg, VA
05-2021

Bachelor of Science - Biology

Fayetteville State University
Fayetteville, NC
05-2018

Skills

  • Problem solving
  • Influential communication
  • Subject matter expertise
  • Team collaboration
  • End-user training

Timeline

QUALITY MANAGEMENT SYSTEMS AREA SPECIALIST II

Novo Nordisk
04.2023 - Current

LEAD DEVIATIONS INVESTIGATOR

Almac Clinical Services
01.2022 - 10.2022

TECHNICAL WRITER II

Merck
07.2019 - 07.2021

Master of Arts - Executive Leadership

Liberty University

Bachelor of Science - Biology

Fayetteville State University

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Teaonna Joachina