Teasia Russell
Fredericksburg,VA
Summary
Results-driven professional with experience in customer service and resident monitoring. Demonstrated ability to foster connections and resolve conflicts, contributing to a welcoming community atmosphere. Eager to leverage skills in support of community initiatives.
Overview
3
3
years of professional experience
Work History
Resident Assistant
ODU HRL
Norfolk, Virginia
08.2025 - Current
- Facilitated community events to enhance resident engagement and connection.
- Assisted residents with inquiries and resolved conflicts effectively.
- Monitored residence halls to ensure a safe and welcoming environment.
- Conducted regular check-ins with residents to promote well-being and support.
- Completed routine rounds, checking with residents to meet care needs.
- Participated in regular staff meetings with Resident Director.
Assistant Manager
Claire's Boutique
Fredericksburg, Virginia
10.2022 - Current
- Assisted in managing daily store operations and team scheduling.
- Trained staff on customer service standards and product knowledge.
- Coordinated visual merchandising to enhance store presentation and appeal.
- Handled inventory management, including stock organization and replenishment.
- Supported sales initiatives through promotional displays and product launches.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Created reports on sales trends, inventory levels, and financial data.
Education
High School Diploma -
Riverbend Highschool
Fredericksburg, VA05-2024
Skills
- Community engagement
- Conflict resolution
- Resident monitoring
- Event coordination
- Wellness promotion
- Customer service
- Effective communication
- Problem solving
- Creative thinking
- Training and mentorship
- Campus navigation
- Team building
Timeline
Resident Assistant
ODU HRL
08.2025 - Current
Assistant Manager
Claire's Boutique
10.2022 - Current
High School Diploma -
Riverbend Highschool