Vincent Alfred Perkins
Fort Worth,TX
Summary
Professional with strong expertise in computer support, prepared to excel in this role. Equipped with skills in troubleshooting, technical assistance, and system maintenance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and efficient, with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Computer Support Specialist
World Class Distribution
IRVING, TX
03.2022 - 12.2023
- Understanding the user's issue by actively listening and asking clarifying questions.
- Fix network issues and leave the clients satisfied and confident in my service.
Technician Support
Department of Defense
Fort Riley, Kansas
01.2020 - 08.2020
- Explain findings to my supervisor or write clear reports.
- Secured devices against interference by upholding strict protocols operations.
- Work tasks can change, and new problems arise. Yet, I’m still able to be flexible to meet changing client needs or policies.
Technician Support
Department of Defense
Camp Humphrey, Pyeongtaek, South Korea
01.2019 - 12.2019
- Explain findings to my supervisor or write clear reports.
- Secured devices against interference by upholding strict protocols operations.
- Work tasks can change, and new problems arise. Yet, I’m still able to be flexible to meet changing client needs or policies.
Technician Support
Department of Defense
Fort Hood, Texas
08.2016 - 12.2018
- Explain findings to my supervisor or write clear reports.
- Secured devices against interference by upholding strict protocols operations.
- Work tasks can change, and new problems arise. Yet, I’m still able to be flexible to meet changing client needs or policies.
Education
BS degree - Cybersecurity, Digital Forensics
American Military University
12-2026
AS degree - Cybersecurity
American Military University
12-2025
Skills
- Security Analyst
- Security protocols
- Technical Support
- Networking & Security
- Problem-solving
- Customer service
Certification
- Network+ Certification
- Security+ Certification.
- CCNA Certification
- ITIL Certification
- Active Secret Clearance
Timeline
Computer Support Specialist
World Class Distribution
03.2022 - 12.2023
Technician Support
Department of Defense
01.2020 - 08.2020
Technician Support
Department of Defense
01.2019 - 12.2019
Technician Support
Department of Defense
08.2016 - 12.2018
AS degree - Cybersecurity
American Military University
BS degree - Cybersecurity, Digital Forensics
American Military University