Ted Callahan
Denver,CO
Summary
I have had a lifetime of successes and experience starting as 20-year old field technician maintaining and installing some of the earliest analog networks to today's complex video, voice and data solutions.
Since that time then I have been successful in several roles including post sales, pre-sales, training, sales, and product development.
As a result I have developed expertise with most networking technologies with a recent focus on voice and video.
I have maintained customer relationships in several markets with a focus on the tier 1/2/3 service provider market.
Experience with all sales support roles including extensive knowledge with trade show support, presentations, RFP/RFI, competitive analyst and more.
Overview
41
41
years of professional experience
Work History
Business Development Manager
Adnet Communications
03.2019 - Current
- Leveraging my established customer relationships with the USA and Canada tier 1/2/3 service provider market to introduce new partners, services and products.
- Collaborated to introduce key technologies with a focus on video and voice. This includes session border controllers, Big Data Analytics, FCC STIR/SHAKEN compliancy, fiber optics, CPE, and more.
- Leading trade show support including NTCA.
Director of CPE Sales
ZTE USA
03.2018 - 03.2019
- Led USA sales team efforts to establish new relationships with the North American tier-1 service provider market.
- Pursued and managed customer RFP/RFI responses on variety of fiber optic and customer premise equipment solutions.
- Responsible for providing market information, competitive analysis, and sales presentations.
Business Development Manager
Arcadyan Technology
01.2015 - 11.2017
- Key contact point for all of North America's new and existing customers base.
- Extensive experience with Arcadyan's ODM custom design house capabilities with a focus on in-home connect devices such as STB and routers.
- Primary resource in the pursuit, management, and completion of customer RFP/RFI responses for all tier 1 service providers.
- Extensive experience coordinating with key technology partners including Google, Broadcom, Ericsson, and global system integrators.
- Key team member coordinating all activities between home office, partners, and customer base to assure proper product development, testing, manufacturing and delivery of complex networking products.
- Led competitive analysis and trade show support.
Senior System Engineer
Quickplay Media
10.2014 - 01.2015
- Led pre-sale engineering efforts to provide distribute OTT video services worldwide, including for FOX and CNN.
- Managed RFP/RFI responses for the delivery of OTT video services, including for AT&T who purchased Quickplay Media.
- Provided technical requirements, workflow, and competitive research.
- Created pre-sales presentations and training material.
Sales Manager/System Engineer/Trainer
Entone Technologies
01.2006 - 10.2014
- Led all pre-sales activities as the technical expert with Entone's cable TV, IPTV, OTT, and home networking solutions including set-top boxes and VOD systems.
- Sole technical trainer for all new customers with courses in ecosystem maintenance, installation, and troubleshooting.
- Carried the sales number for the key region of the North Central territory.
- Formed extensive relationships with hundreds of North American tier 2/3 service providers.
- Key resource providing presentations, demos, and trade show support.
Senior Sales Engineer
Pannaway Technologies
10.2005 - 01.2006
- Led pre-sale engineering efforts for the tier 2/3 service providers in the North Central territory.
- Technical expert with Pannaway's triple-play fiber optic access solutions.
- Key team member providing network designs, network evaluations, and network turn-ups.
- Provided RFP responses, customer presentations, and training materials.
Technical Consultant/Owner
Adnet Communications
01.2003 - 10.2005
- Owner/Operator providing network consulting, implementation, and maintenance services.
- Buyer and seller of new and used networking solutions including for data, video and voice applications.
- Responsible for all new and existing customer account activity.
- Established and maintained several vendor relationships including with Motorola.
Senior Sales Engineer
Virtual Access
10.2000 - 01.2005
- Led North American pre-sales activity with a focus on web-based routers and large-scale OSS back-office systems integration for the tier 1 service provider market.
- Key team member leading certification programs and testing of the DSL product line.
- Responsible for market research, competitive analysis, training and trade show support.
Product Manager
Motorola/Vanguard
01.1997 - 01.2000
- Established and maintained key partner relationships for the development and integration of next generation networking and DSL products.
- Collaborated with sales, marketing and support teams for product launch.
- Responsible for competitive analysis and future product road maps.
- Responsible for all internal and external training.
Senior Pre-Sales System Engineer
Motorola/Vanguard
01.1993 - 01.1997
- Provided pre-sales support for a variety of sales channels including direct sales, tier 1 service providers, and resellers.
- Technical expert with a large portfolio of networking products for data, voice, and video solutions.
- Responsible for the training and support of nationwide resellers.
- Responsible for RFPs, white papers, and trade show support.
Senior Post Sales System Engineer
Motorola/Vanguard/Codex
01.1991 - 01.1993
- Responsible for the implementation of hundreds of networks, including some of the earliest, LAN, voice and video networks.
- Created and maintained network router configurations for hundreds of customer's networks.
- Responsible for the coordination and support of field service installation and maintenance activities.
Senior Field Engineer
Motorola/Vanguard/Codex
01.1983 - 01.1991
- As a field service technician I successfully completed over 1000 service calls while achieving a very high-level of customer satisfaction.
- Extensive experience installing, troubleshooting, and resolving complex networking solutions including with data, voice and video.
- Site dedicated to US West for two years where I was technical support for their internal network.
Education
Bachelor of Science - ELECTRICAL ENGINEERING
Metropolitan State College
Denver, CO12.1996
Technicians Degree - Electronics
DeVry Institute of Technology
Phoenix, AZ05.1983
Skills
- Able to contribute to a variety of roles including sales, product development, product management, training, technical support and field service
- Established decade old relationships with a variety of customers including extensive experience in the tier 1/2/3 service provider market
- Extensive networking technology experience dating back decades to the very first analog networks to today’s complex networking solutions This includes extensive experience with data, video, and voice technologies
- Experience with the complete ODM and manufacturing processes
- I believe it is important to provide the highest of level of internal and customer support in any role assuring a win-win scenario for all
Timeline
Business Development Manager
Adnet Communications
03.2019 - Current
Director of CPE Sales
ZTE USA
03.2018 - 03.2019
Business Development Manager
Arcadyan Technology
01.2015 - 11.2017
Senior System Engineer
Quickplay Media
10.2014 - 01.2015
Sales Manager/System Engineer/Trainer
Entone Technologies
01.2006 - 10.2014
Senior Sales Engineer
Pannaway Technologies
10.2005 - 01.2006
Technical Consultant/Owner
Adnet Communications
01.2003 - 10.2005
Senior Sales Engineer
Virtual Access
10.2000 - 01.2005
Product Manager
Motorola/Vanguard
01.1997 - 01.2000
Senior Pre-Sales System Engineer
Motorola/Vanguard
01.1993 - 01.1997
Senior Post Sales System Engineer
Motorola/Vanguard/Codex
01.1991 - 01.1993
Senior Field Engineer
Motorola/Vanguard/Codex
01.1983 - 01.1991
Bachelor of Science - ELECTRICAL ENGINEERING
Metropolitan State College
Technicians Degree - Electronics
DeVry Institute of Technology
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