Overview
Work History
Education
Skills
Timeline
Generic

Ted Donley

Phoenix,AZ

Overview

5
5
years of professional experience

Work History

Firearms Sales and Operations Lead

Bass Pro Shops
Mesa, AZ
10.2020 - Current
  • Oversee all aspects of sales and operations, ensuring seamless coordination and execution of more than $25 million in sales annually.
  • Supervise a team of 68 employees across three sub-departments, providing guidance, training, and performance feedback.
  • Responsible for ensuring and enforcing strict compliance with ATF regulations on more than 15,000 transactions annually.
  • Manage inventory control processes, ensuring accurate tracking and compliance with regulatory requirements.
  • Monitoring changes in federal and local laws and regulations governing the industry, implementing necessary measures to mitigate risk.
  • Drive efficiency improvements across processes, optimizing workflows to enhance productivity and reduce costs.
  • Direct operations staff to meet quality standards and compliance requirements, fostering a culture of excellence and continuous improvement.
  • Resolve customer escalation issues promptly and effectively, maintaining high levels of customer satisfaction.

Employment Specialist

Express Employment Professionals
Tempe, AZ
02.2019 - 09.2019
  • Utilized effective inside sales techniques to generate new business and expand client base.
  • Promoted services to existing clients to expand our accounts.
  • Organized recruitment efforts, sourcing and hiring candidates for various positions.
  • Successfully marketed staffing services to clients, specializing in the skilled trades and manufacturing sector.
  • Identified and evaluated qualified candidates to match client hiring needs.
  • Developed strategic plans to effectively source candidates and meet client requirements.

Education

Brophy College Preparatory -

High School Diploma
Phoenix
05-2016

Some College (No Degree) - Economics

Creighton University
Omaha, NE

Economics

Arizona State University
Tempe, AZ

Skills

  • Team Management
  • Hiring Management
  • Inventory Management
  • Regulatory Compliance Management
  • Loss Prevention
  • Incident Escalation Handling
  • Staff Training & Development
  • Microsoft Office Products
  • Basic understanding of various programming languages including SQL, Swift, and Python
  • Intermediate Conversational Spanish

Timeline

Firearms Sales and Operations Lead

Bass Pro Shops
10.2020 - Current

Employment Specialist

Express Employment Professionals
02.2019 - 09.2019

Brophy College Preparatory -

High School Diploma

Some College (No Degree) - Economics

Creighton University

Economics

Arizona State University
Ted Donley