Ted Donley
Phoenix,AZ
Overview
5
5
years of professional experience
Work History
Firearms Sales and Operations Lead
Bass Pro Shops
Mesa, AZ
10.2020 - Current
- Oversee all aspects of sales and operations, ensuring seamless coordination and execution of more than $25 million in sales annually.
- Supervise a team of 68 employees across three sub-departments, providing guidance, training, and performance feedback.
- Responsible for ensuring and enforcing strict compliance with ATF regulations on more than 15,000 transactions annually.
- Manage inventory control processes, ensuring accurate tracking and compliance with regulatory requirements.
- Monitoring changes in federal and local laws and regulations governing the industry, implementing necessary measures to mitigate risk.
- Drive efficiency improvements across processes, optimizing workflows to enhance productivity and reduce costs.
- Direct operations staff to meet quality standards and compliance requirements, fostering a culture of excellence and continuous improvement.
- Resolve customer escalation issues promptly and effectively, maintaining high levels of customer satisfaction.
Employment Specialist
Express Employment Professionals
Tempe, AZ
02.2019 - 09.2019
- Utilized effective inside sales techniques to generate new business and expand client base.
- Promoted services to existing clients to expand our accounts.
- Organized recruitment efforts, sourcing and hiring candidates for various positions.
- Successfully marketed staffing services to clients, specializing in the skilled trades and manufacturing sector.
- Identified and evaluated qualified candidates to match client hiring needs.
- Developed strategic plans to effectively source candidates and meet client requirements.
Education
Brophy College Preparatory -
High School Diploma
Phoenix05-2016
Some College (No Degree) - Economics
Creighton University
Omaha, NEEconomics
Arizona State University
Tempe, AZSkills
- Team Management
- Hiring Management
- Inventory Management
- Regulatory Compliance Management
- Loss Prevention
- Incident Escalation Handling
- Staff Training & Development
- Microsoft Office Products
- Basic understanding of various programming languages including SQL, Swift, and Python
- Intermediate Conversational Spanish
Timeline
Firearms Sales and Operations Lead
Bass Pro Shops
10.2020 - Current
Employment Specialist
Express Employment Professionals
02.2019 - 09.2019
Brophy College Preparatory -
High School Diploma
Some College (No Degree) - Economics
Creighton University
Economics
Arizona State University