Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ted Francois

Elizabeth,NJ

Summary

Dependable and highly motivated individual with diverse experience in cashiering, stocking, babysitting, and delivery roles. Seeking a position where I can utilize my strong work ethic, attention to detail, and excellent customer service skills to contribute positively to your team. Adaptable, quick to learn new tasks, and known for delivering high-quality service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Wireless Sales Associate

Verizon
08.2024 - 12.2024
  • Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
  • Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
  • Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
  • Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.

Ramp Agent

John F. Kennedy International Airport
08.2022 - 06.2023
  • Effectively operated various airport vehicles including cargo loaders, belt loaders, and tow tractors,
  • Efficiently loaded and unloaded baggage from aircraft in accordance with safety regulations.
  • Experienced in operating the airline computer systems to update flight information.
  • Communicated effectively with passengers, ramp supervisor and other airport personnel.
  • Maintained a safe and secure ramp environment in accordance with Federal Aviation Administration (FAA) regulations.
  • Monitored aircraft arrival/departure times and coordinated with other departments to ensure on-time performance

Automotive Detailer

Auto Detailers, INC
03.2020 - 03.2022
  • Experienced in detailed cleaning and maintenance of a variety of vehicles, including luxury, exotic, sport, and classic cars.
  • Skilled in the use of various detailing tools and equipment, such as steam cleaners and polishing machines.
  • Developed long-term relationships with families by offering reliable, nurturing, and trustworthy care
  • Proficient in the use of various cleaning products, such as waxes and polishes.
  • Consistently received positive feedback for being punctual, responsible, and attentive.
  • Demonstrated ability to work independently and in teams toachieve desired results.
  • Thoroughly inspects vehicles for any damages or wear and tear before and after detailing.
  • Able to develop and maintain strong relationships with clients to ensure satisfaction.

Education

GED -

08.2024

Skills

  • Excellent customer service and communication skills
  • Strong organizational and multitasking abilities
  • Proficient in cash handling and point-of-sale (POS) systems
  • Dependable
  • Punctual
  • Flexible with work hours
  • Ability to work independently and as part of a team
  • Basic knowledge of inventory management and stock organization

Languages

English
Native or Bilingual
French
Limited Working
Creole
Native or Bilingual

Timeline

Wireless Sales Associate

Verizon
08.2024 - 12.2024

Ramp Agent

John F. Kennedy International Airport
08.2022 - 06.2023

Automotive Detailer

Auto Detailers, INC
03.2020 - 03.2022

GED -

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Ted Francois