Ted G. Whiting
Logan,Utah
Summary
Awesome Customer service. An everyday leader with associates. Super good at merchandising. Train associate to succeed in business.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Dept. Manager
Wal-Mart
08.2018 - Current
- Ran the meat department to provide the best customer satisfaction
- Maintained the inventory and merchandise for sale and events
Assistant Manager
Cal-Ranch
09.2010 - 10.2014
- Help with store operations
- Provided training to associates
- Maintained and managed store inventory, sale, and safety for employees
Technical Support Representative
Dell Computer Corporation-Service Zone
Twin Falls, ID
09.2000 - 11.2009
- We have provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- We improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was always provided to customers.
Education
MBA - business Administration
Southern Utah University
Cedar City, UT05.2025
Bachelor of Arts - Business of Administrastion
Bellevue University
Bellevue, NE10.2019
Skills
- Customer service
- Leadership
- Merchandising
- Training
Training and mentoring
Customer Engagement
Retail Management
Coaching and Mentoring
Hobbies and Interests
- I love to fly fish and teach others about the sport.
- Two certificates in Frontline Leadership and People Leadership.
Certification
Frontline Leadership from the University of Denver.
Timeline
Dept. Manager
Wal-Mart
08.2018 - Current
Assistant Manager
Cal-Ranch
09.2010 - 10.2014
Technical Support Representative
Dell Computer Corporation-Service Zone
09.2000 - 11.2009
MBA - business Administration
Southern Utah University
Bachelor of Arts - Business of Administrastion
Bellevue University