Ted Harveston
Shreveport,LA
Summary
Results-driven operations and warehouse management professional with 15+ years of experience leading high-performing teams, optimizing supply chain processes, and driving cost savings. Proven expertise in logistics, inventory management, and customer service, ensuring seamless operations and outstanding client satisfaction. Adept at implementing process improvements, training staff, and leveraging technology to enhance efficiency.
Overview
14
14
years of professional experience
Work History
Cross Dock Manager
Conns HomePlus
12.2022 - 10.2024
- Managed warehouse operations, ensuring timely and accurate deliveries
- Verified shipments against instructions, reducing order discrepancies
- Controlled warehouse operating costs, achieving budgetary targets
- Assisted the Regional Manager in overseeing multiple locations
- Utilized AS400, Korber WMS, and DispatchTrack for logistics management
Cross Dock Manager
Conns HomePlus
12.2020 - 12.2022
- Led cross-dock operations, ensuring inventory accuracy and timely distribution
- Coordinated customer deliveries, enhancing client satisfaction
- Managed warehouse expenses, optimizing cost-efficiency
- Resolved shipment discrepancies promptly, minimizing delays in the supply chain process.
Co-Team Leader (CTL)
Ollies Bargain Outlet
08.2019 - 12.2020
- Supervised the Door-to-Floor process, reducing restocking time to under 24 hours
- Led hiring, training, and performance management of store associates
- Ensured operational compliance with company policies and inventory processes
- Led the team to exceed sales targets by implementing innovative sales strategies and tactics.
- Boosted employee morale by initiating team-building activities and fostering a positive work environment.
Cross Dock Manager
Conns HomePlus
10.2014 - 03.2019
- Resolved shipment discrepancies promptly, minimizing delays in the supply chain process.
- Fostered a culture of accountability within the team by setting clear expectations for performance standards and holding employees responsible for meeting them.
- Improved on-time delivery rates with diligent supervision of loading and unloading activities.
Operations Manager
Conns HomePlus
10.2010 - 10.2014
- Headed appliance merchandising for new store openings
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Improved loan processing efficiency by streamlining documentation and communication procedures.
Education
Some College (No Degree) - Electronics/Instrumentation
Co-Lin Community College
Natchez, MSGED -
Natchez High School
Natchez, MS01.1999
Skills
- Operations & Logistics Management
- Warehouse & Inventory Control
- Process Improvement & Cost Reduction
- Customer Service & Satisfaction
- Supply Chain & Distribution Management
- Team Leadership & Training
- Retail & Merchandising Strategy
- AS400
- Korber Supply Chain
- WMS
- Inventory control
- DispatchTrack Last Mile Delivery Software
- Workplace safety
- Kronos
- Oracle Cloud
- RF Scanners
- Loan origination
- Finalizing contracts
Timeline
Cross Dock Manager
Conns HomePlus
12.2022 - 10.2024
Cross Dock Manager
Conns HomePlus
12.2020 - 12.2022
Co-Team Leader (CTL)
Ollies Bargain Outlet
08.2019 - 12.2020
Cross Dock Manager
Conns HomePlus
10.2014 - 03.2019
Operations Manager
Conns HomePlus
10.2010 - 10.2014
Some College (No Degree) - Electronics/Instrumentation
Co-Lin Community College
GED -
Natchez High School
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