TED PHILISTIN

Personable, tenacious, energetic and versatile professional with years of experience in skills and ability as in diverse business settings. Proven to be highly dedicated, dependable and trustworthy. A detail-oriented professional who can actively perform administrative duties in a fast-paced and collaborative team environment. Knowledgeable in providing support for the assigned offices in a variety of area including processing checks, processing listings/contracts/settlements, agent processing. Display an outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals.

I saved a former company I worked for 27 milllion dollars because I built and maintained strong client relationships. Advised clients on important issues like tax liabilities or find security.

• NURSE TECHNICIAN, LMCM WESTJEFF HOSPITAL, NEW ORLEANS, 03/2023, NOW, Assisted with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations, Performed routine specialized procedures, such as venipuncture, catheterization, and sterile dressing changes under established protocols, Maintained stocks of medicines and medical supplies as necessary, Educated and advised patients on specified medical issues within established parameters, Performed specialized procedures, such as urinary catheterization, phlebotomy and simple wound care, under strict protocol and procedural guidelines, Practiced safety, environmental, and/or infection control methods
• PATIENT ACCESS REPRESENTATIVE, OCHSNER HEALTH SYSTEM, NEW ORLEANS, 12/2019, 01/2021, Collected and entered patient demographic and insurance data into computer database to establish patient's medical record, Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy, Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients, Reviewed and corrected claim errors to facilitate smooth processing, Verified insurance information, collected payment or co-payment for services and created record of visit for future billing, Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files, Created reports, correspondence, and spreadsheets with Microsoft Office programs
• ADMINISTRATOR, VORBE ET FILS CONSTRUCTION, PORT-AU-PRINCE, 03/2006, 10/2017, Maintained employee privacy and protected payroll operations by keeping all information confidential, Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability, and leave, Updated employee files with new details such as changes in address or salary levels, Maintained employee confidence and protected payroll operations by keeping information confidential, Responded to employee questions and requests for information in timely and knowledgeable fashion, Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates, Collaborated with human resources personnel to track leave time accurately and efficiently

• Possesses a positive, energetic and professional attitude
• Achieving goals, creative/strategic thinking and problem solving
• Demonstrated ability to work and perform at the highest standards in complex and demanding environments
• Excellent ethics, hardworking, focus minded and sound organizational ability
• Managed patient-related accounts receivables at a large medical facility and achieved a 90% repayment rate
• Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Multitasking: Juggle multiple tasks and responsibilities while remaining composed and meeting deadlines
• Relationship Management: Conflict resolution, motivating, organizing, troubleshooting and establishing rapport