Preparing for a support role in Helpdesk or Desktop in IT
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Data Analyst / Technology Management Intern
Bank of New York Mellon
New York City, New York
08.2020 - 01.2020
Mainframe Failover & Stay
-Tracked critical infrastructure through Mainframe Failover and Stay pre-validation to ensure readiness for exercises prior to Go/No-Go (Live) Decision.
Confirmed distributed services support resources, shift schedules, and preference on sharing personal data in order to develop online and PowerPoint reference materials for use during events.
Team Member
Chick
Jersey City, New Jersey
05.2018 - 08.2019
Participated in a fast paced, upbeat environment that serves guest in record times with top quality products.
Assisted leadership in executing opening and closing procedures.
Unloaded delivery trucks inventory and placed in proper storage area.
Complied with all portion sizes, quality standards, Steritech and Health Inspection Standards.
Managed time and temperature control on product.
Demonstrated knowledge of the brand and menu items.
Summer Camp Counselor
FOS Automation
07.2015 - 08.2017
Confirmed scope of applications and components for FOS Automation with application teams in order to develop automation plans and track automation through completion.
Performed data analyst in Excel to consolidate FOS Automation data from multiple sources to develop pivot tables and show status through completion.
Bi-Weekly Status.
Provided bi-weekly updates on migrated components and upcoming, active migrations to show progress against program goals to Enterprise Risk, Supervised participant’s mentorship and small group lessons with approximately 20 participants, 8-3, M-F Communicated with parents regarding participant experiences and expectations Identified and responded to camper behavioral issues and reported concerns to camp leadership.
New City Kids
Jersey City, New Jersey
09.2015 - 07.2017
Played drums for New City's worship team band, visited 3 churches per month and performed at church's, Gala's, and festivals.
Drum Teacher
New City Kids
Jersey City, New Jersey
09.2015 - 05.2017
Served as lead drum instructor and explored various teaching strategies within drum theory Worked to create engaging content that would enable students to master drum fundamentals Provided quality control for drum classes by conducting teacher observation and providing team with feedback.
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)
Specialist Business Analyst – VP, People Analytics & WFP at The Bank of New York MellonSpecialist Business Analyst – VP, People Analytics & WFP at The Bank of New York Mellon