Teena Thompson
McKinney,TX
Summary
Talented Business Development Consultant brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities. Savvy to healthcare industry trends, practices and acute demands. Aware of urgent needs of providers and developing new relationships in an ever evolving healthcare industry. Compassionate and empathetic towards patient's and family's situations.
Overview
19
19
years of professional experience
Work History
Clinical Marketer
Adaptive Home Health
Richardson, TX
12.2023 - Current
- Developed marketing campaigns to successfully enhance Adaptive HH in DFW metroplex, specifically in Collin County. Created new marketshare.
- Meet and educate both referral sources and patients on service line of specialty home health (i.e. First dose IV ABX, wound care, medication management, PT/OT etc.)
- Greatly increased ortho/post-op patient admissions based on targeting surgeons, surg schedulers etc.
- Grow new business relationships while simultaneously foster established accounts
- Coordinate in-services and events, showcasing company support for our community STACs and general population
Clinical Liaison
LifeCare Hospitals Of Plano
Plano, TX
04.2018 - 12.2023
- Targeted and marketed medical professionals (niche was surgeons) in DFW area. Specifically in Denton and Dallas.
- Educate physicians and other providers on LTAC services, requirements, etc.
- Physically evaluated patients based on medical records, as well as standards of LTAC criteria. Facilitated transition over to LCP
- Point of contact for referring physicians and referral sources
I.T. Healthcare Consultant
Baylor Scott And White
Dallas, TX
03.2017 - 03.2018
- I.T. Clinical Support analyst for inpatient and ambulatory agencies affiliated with Baylor in Central and Northern Texas.
- Support, troubleshoot and train providers mostly in Epic and Allscripts application.
- Created open lines of communication between providers and I.T., e.g. quicker response time for workflow issues
Healthcare Consultant
Northern Lights LLC
Riverhead, NY
05.2015 - 02.2017
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Trained healthcare professionals (mostly Ortho and Neuro surgeons) in NextGen software.
- Trained provider staff in areas of marketing
- Trained staff on ensuring self sufficiency and advocacy of patients through use of their own portal.
- Increase patient satisfaction scores
Master Sales Agent
AWI
Westbury, NY
03.2014 - 04.2015
- Maintained current knowledge of evolving changes in marketplace.
- Built steady, professional relationships with business owners and ensured success through, training, audit compliance, inventory control
- Brought on new investors, business owners, etc. expanded Long Island territory
Care Transitions Coordinator
Catholic Health Services
Farmingdale, NY
09.2012 - 03.2014
- Service line business development in Ortho and Neuro specialties
- Introduced continuum of care to future patients, patient families and providers.
- Marketed CHS Home Care as well as Palliative Care services to patients in acute, sub acute facilities and primary care offices (especially within Catholic Health Services).
Nurses Assistant-Same Day Surgery
Good Samaritan Hospital
West Islip, NY
05.2007 - 08.2012
- Assisted nurses and surgeons post same day procedures
- Utilized communication, empathy and active listening skills to encourage positive relationships with patients
- Transported patients
- Sterilized endoscopy/colonoscopy equipment
Education
Bachelor of Arts - History
SUNY Stony Brook
Stony Brook, NY12.2011
Skills
- Marketing Strategy
- Healthcare Industry Sales
- Team Player
- Business Relationship Management
- Consultative Sales Techniques
- Revenue and Profit Maximization
- Project Management
- Process Improvement
Timeline
Clinical Marketer
Adaptive Home Health
12.2023 - Current
Clinical Liaison
LifeCare Hospitals Of Plano
04.2018 - 12.2023
I.T. Healthcare Consultant
Baylor Scott And White
03.2017 - 03.2018
Healthcare Consultant
Northern Lights LLC
05.2015 - 02.2017
Master Sales Agent
AWI
03.2014 - 04.2015
Care Transitions Coordinator
Catholic Health Services
09.2012 - 03.2014
Nurses Assistant-Same Day Surgery
Good Samaritan Hospital
05.2007 - 08.2012
Bachelor of Arts - History
SUNY Stony Brook