Teena'Marie Johnson
Summary
Dynamic property manager with expertise in property operations, financial management, and tenant relations. Proven success in rent collections, capital improvement coordination, and compliance adherence. Achieved occupancy goals and implemented resident retention initiatives, driving sustainable revenue growth and enhancing community satisfaction.
Overview
6
6
years of professional experience
Work History
Property Manger
ZRS Management-Harmony Park
Spring, TX
08.2025 - 04.2026
- Successfully transitioned property operations through a management company change while maintaining daily operations, resident satisfaction, and team stability.
- Managed leasing performance to achieve occupancy goals and drive rental income growth. Oversaw resident retention initiatives to enhance community satisfaction and minimize turnover. Executed renewals process to ensure high occupancy rates and stable revenue streams.
- Supervise onsite staff including leasing, maintenance, and housekeeping teams while promoting accountability and professional growth.
- Ensure compliance with company policies, Fair Housing regulations, and property management standards.
- Resolved escalated resident issues related to lease violations and legal notices, ensuring effective communication with a focus on professionalism.
Property Manager
Lynd Company-Harmony Park
Spring, TX
09.2023 - 08.2025
- Oversaw daily operations of multi-family community, enhancing resident satisfaction and operational efficiency.
- Compile and assess monthly budget variance reports, delinquency reports, and financial performance metrics.
- Coordinate vendor services, capital improvement projects, preventative maintenance, and emergency response procedures.
- Ensure compliance with company policies, Fair Housing regulations, and property management standards.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Assistant Property Manager
Lynd Company-Harmony Park
Spring, TX
01.2023 - 09.2023
- Assisted Property Manager with daily operations, financial reporting, resident relations, and leasing performance.
- Managed delinquency collections, payment arrangements, notices, and resident account audits.
- Supported leasing staff with tours, renewals, applications, and resident retention efforts.
- Assisted with budgeting, invoice processing, vendor communication, and reporting.
- Coordinated with maintenance team to ensure timely completion of work orders and make-ready units.
- Conducted move-out inspections and finalized account statements (FAS).
Leasing Manager
Lynd Company-Harmony Park
Spring, TX
12.2019 - 01.2023
- Guided leasing team to attain occupancy goals, leasing targets, and resident retention objectives.
- Managed daily leasing operations, including traffic analysis and renewal tracking.Oversaw preparation of leasing reports to inform decision-making.Conducted traffic analysis to optimize leasing strategies and enhance occupancy rates.
- Coached leasing consultants on sales strategies and customer service excellence, resulting in improved leasing performance and resident satisfaction.
- Managed daily leasing operations, including traffic analysis and renewal tracking.
Oversaw preparation of leasing reports to inform decision-making.
Conducted traffic analysis to optimize leasing strategies and enhance occupancy rates. - Orchestrated marketing campaigns and outreach events, utilizing social media promotions to drive traffic and improve lease conversions.
- Partnered with management to enhance resident experience and operational performance.
Education
Business Management
Delgado Community College
New Orleans, LASkills
- Variance analysis and revenue optimization
- Analytical thinking and decision making
- Lease and collections management
- Project & vendor coordination
- RealPage OneSite
- Microsoft Office Suite
- OpsTechnology / OpsMerchant
Timeline
Property Manger
ZRS Management-Harmony Park
08.2025 - 04.2026
Property Manager
Lynd Company-Harmony Park
09.2023 - 08.2025
Assistant Property Manager
Lynd Company-Harmony Park
01.2023 - 09.2023
Leasing Manager
Lynd Company-Harmony Park
12.2019 - 01.2023
Business Management
Delgado Community College