Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Teerza Schultz

Brainerd,MN

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Starbucks
04.2022 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Supervisor

Starbucks
Alexandria, MN
09.2020 - 04.2022
  • Managed store and encourage staff to complete tasks needed to run store proficiently
  • I had to have excellent time management
  • I completed store orders, completed inventory counts.

Experience, Shift Supervisor

Barista, Starbucks
Baxter, United States
12.2021 - 04.2022
  • Enhanced shop operations by collecting and incorporating customer feedback about services and menu offerings
  • Earned high levels of repeat business and personal recommendations through exceptional service
  • Prepared menu items, off-menu beverages, and special requests with strong attention to detail and personal flair
  • Arranged merchandise in appealing manner, rotating out stock and creating attractive displays
  • Helped store operate efficiently by handling opening and closing tasks with consistency and skill
  • Boosted business profile with unique menu offerings and upbeat atmosphere.

Housekeeper

Grandview Lodge
Nisswa, MN
06.2021 - 12.2021
  • Followed established safety precautions when performing tasks, mixing chemicals, and using equipment and supplies
  • Utilized proper sanitizing techniques to minimize infection and cross-contamination risks
  • Completed cleaning duties on time and according to schedule
  • Reported observations concerning equipment wear, defects, and malfunctions to supervisor or homeowner.

Certified Nursing Assistant

Diamond Willow Assited Living
Brainerd, MN
10.2019 - 08.2020
  • Transferred patients between beds, wheelchairs, and other locations
  • Monitored patient conditions and reported problems to nursing staff
  • Documented care actions, vitals, and orders in company software
  • Collaborated with physicians and registered nurses to perform procedures
  • Helped patients with limited mental and physical capacity handle daily living tasks.

Grandview Lodge
Nisswa, MN
05.2019 - 10.2019
  • Followed safety, sanitization, and food handling guidelines
  • Kept food service and preparation areas clean and neat
  • Supported bussers with table-cleaning during high-volume shifts
  • Trained new servers in company policies, guest service standards, and best practices
  • Reconciled cash tills from dining sales as part of closing duties
  • Satisfied customers with fast, friendly and knowledgeable support.

Manager

Pizza Ranch
Brainerd, MN
05.2016 - 05.2018
  • Monitored employee work to assess performance and identify knowledge gaps
  • Planned and executed strategies to increase business and drive profit growth
  • Prepared schedules and assignments to meet short- and long-term business demands
  • Cross-trained staff in secondary roles to expand operational diversity
  • Developed internal talent to build cohesive and successful leadership team.

Education

High school diploma -

Brainerd Senior High School

Associate of Science - Nursing

Central Lakes College
Brainerd

Skills

  • Staff management
  • Inventory control
  • Supply ordering
  • Cash register counting
  • Employee training
  • Food safety oversight
  • Microsoft Word
  • Scheduling
  • Time management
  • Analytical thinking
  • Social perceptiveness
  • Google Drive
  • Team leadership
  • Performance management
  • Problem-solving
  • Strong communication
  • Task delegation
  • Financial Statement Review
  • Administrative Management

Certification

CPR Certification First Aid Certification BLS Health Provider Certification

Additional Information

  • Additional Information , Authorized to work in the US for any employer

Timeline

Assistant Store Manager

Starbucks
04.2022 - Current

Experience, Shift Supervisor

Barista, Starbucks
12.2021 - 04.2022

Housekeeper

Grandview Lodge
06.2021 - 12.2021

Supervisor

Starbucks
09.2020 - 04.2022

Certified Nursing Assistant

Diamond Willow Assited Living
10.2019 - 08.2020

Grandview Lodge
05.2019 - 10.2019

Manager

Pizza Ranch
05.2016 - 05.2018

High school diploma -

Brainerd Senior High School

Associate of Science - Nursing

Central Lakes College

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Teerza Schultz