Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Teewon Monponwon

Saint Paul,MN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Universal Banker

Premier Bank
2025.09 - Current
  • Processed transactions efficiently while adhering to bank policies.
  • Educated clients on banking products and services to enhance customer experience.
  • Managed cash drawer and balanced daily transactions for accuracy.

Personal Banking Specialist

Bell Bank
Golden Valley, Minnesota
2024.05 - 2025.09
  • Assisted clients with account inquiries and transaction processing.
  • Educated customers on digital banking tools and services offered.
  • Resolved customer issues promptly to ensure satisfaction and retention.
  • Processed customer transactions accurately and efficiently.
  • Maintained cash drawer accuracy and balanced daily transactions.
  • Promoted bank products and services to enhance customer relationships.

Shift Leader

Mcdonalds
Moorhead, Minnesota
2018.10 - 2024.08
  • Supervised team members shifts to ensure efficient service.
  • Trained new employees on company policies and customer service standards.
  • Enforced food safety regulations and maintained cleanliness in the kitchen area.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Receptionist

Davids Bridal
West Fargo, North Dakota
2021.02 - 2021.08
  • Greeted visitors and provided them with assistance.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered multi-line phone system and transferred calls efficiently.
  • Processed customer transactions efficiently at the point of sale.

Education

Bachelor of Arts - Communication

Minnesota State University Moorhead
Moorhead, MN
2024-12

Skills

  • Customer service
  • Banking
  • Communication
  • Leadership
  • Account management

Affiliations

  • Serve in my church in various roles
  • Photography
  • Travel
  • Volunteer

Certification

  • Public Notary

Timeline

Universal Banker

Premier Bank
2025.09 - Current

Personal Banking Specialist

Bell Bank
2024.05 - 2025.09

Receptionist

Davids Bridal
2021.02 - 2021.08

Shift Leader

Mcdonalds
2018.10 - 2024.08

Bachelor of Arts - Communication

Minnesota State University Moorhead
Teewon Monponwon