Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Universal Banker
Premier Bank
2025.09 - Current
Processed transactions efficiently while adhering to bank policies.
Educated clients on banking products and services to enhance customer experience.
Managed cash drawer and balanced daily transactions for accuracy.
Personal Banking Specialist
Bell Bank
Golden Valley, Minnesota
2024.05 - 2025.09
Assisted clients with account inquiries and transaction processing.
Educated customers on digital banking tools and services offered.
Resolved customer issues promptly to ensure satisfaction and retention.
Processed customer transactions accurately and efficiently.
Maintained cash drawer accuracy and balanced daily transactions.
Promoted bank products and services to enhance customer relationships.
Shift Leader
Mcdonalds
Moorhead, Minnesota
2018.10 - 2024.08
Supervised team members shifts to ensure efficient service.
Trained new employees on company policies and customer service standards.
Enforced food safety regulations and maintained cleanliness in the kitchen area.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Receptionist
Davids Bridal
West Fargo, North Dakota
2021.02 - 2021.08
Greeted visitors and provided them with assistance.
Scheduled and confirmed appointments.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered multi-line phone system and transferred calls efficiently.
Processed customer transactions efficiently at the point of sale.