Dedicated professional with a focus on customer service, effective communication, and team collaboration. Proven ability to maintain operational standards and ensure guest satisfaction.
Overview
3
3
years of professional experience
Work History
Housekeeping
Holiday Inn Epress
Ocala, Florida
12.2025 - 02.2026
Returned rooms to occupant-ready status to satisfy future guests.
Maintained cleanliness and organization in guest rooms and common areas.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Emptied trash receptacles throughout the property.
Followed safety protocols while handling cleaning chemicals and equipment.
Customer Service
Pamper Palace Kids Spa
Ocala, Florida
04.2023 - 10.2024
Delivered superior customer service through effective communication with clients.
Greeted customers warmly, ensuring a positive interaction experience.
Executed day-to-day duties to uphold operational standards and enhance service quality.
Collaborated with team members to meet project objectives and deadlines effectively.
Conducted thorough cleaning of work areas to ensure a tidy environment. and sanitized work areas to maintain hygiene standards.
Restocked cleaning supplies to ensure continuous availability for service tasks. cleaning supplies and reported inventory levels regularly.
Followed safety protocols while handling cleaning chemicals and materials.