Tefta Muka
Belmont,MA
Summary
Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
10
10
years of professional experience
Work History
Hair-stylist
Matilda Beauty Salon
01.2004 - 05.2014
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Demonstrated thorough knowledge of all salon products and services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Developed creative techniques to provide clients with latest hairstyles.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Cosmetology
Empire Beauty School - Malden
Malden, MA06.2023
High School Diploma -
Asim Zeneli
Gjirokaster06.2000
Skills
- Schedule Management
- Customer Education
- Color Corrections
- Customer Buying Habits
- Highlights and Lowlights
- Hair Maintenance Expert
- Razor Cutting Expert
- Scalp Treatments
- Men and Women Haircuts
Languages
Albanian
Native or Bilingual
English
Professional Working
Timeline
Hair-stylist
Matilda Beauty Salon
01.2004 - 05.2014
Cosmetology
Empire Beauty School - Malden
High School Diploma -
Asim Zeneli
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