TEGAN THERIAULT
Binghamton,NY
Summary
Dynamic and results-driven professional with extensive experience at The Salvation Army, specializing in crisis intervention, behavioral health assessments, and team leadership. Proven ability to manage online health records and advocate for client services while ensuring strict adherence to Medicaid and HIPAA standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pathways of Hope Supervisor / Senior Care Manager
THE SALVATION ARMY
Binghamton, NY
11.2019 - Current
- Provided strategic guidance to caseworkers and care managers, facilitating effective documentation and client goal achievement.
- Facilitated in-depth behavioral health assessments in various environments to establish effective and personalized goal plans for clients and their families.
- Executed meticulous data entry and electronic charting via Netsmart system, maintaining strict compliance with Medicaid and HIPAA requirements.
- Coordinated outreach initiatives to enroll eligible children in health home programs, fostering awareness of available services.
Care Manager 3
THE SALVATION ARMY
Binghamton, NY
02.2017 - 11.2019
- Coordinated outreach efforts and enrollment activities to ensure comprehensive support for children with medical, mental health or developmental diagnoses.
- Engaged with multi-disciplinary care teams and families to streamline goal achievement and eliminate barriers to effective care.
- Maintained and updated client information through effective management of electronic health records using Netsmart and other Electronic health records.
Community Habilitation/Respite Worker
SPRINGBROOK & ACHIEVE
Binghamton, NY
09.2015 - 01.2017
- Facilitated skill-building initiatives for individuals with developmental disabilities to enhance daily living competencies.
- Cultivated social connections and facilitated independent appointment management to enhance quality of life.
Intern
DEPT. OF SOCIAL SERVICES (BROOME COUNTY)
Binghamton, NY
01.2015 - 03.2015
- Supported child protective services teams by researching community resources and assisting with documentation for client assessments.
Education
Bachelor's - Counseling
Davis College
Johnson City, NY05-2015
High School Diploma -
Oxford Hills Christian Academy
Oxford, ME06-2011
Skills
- Clinical & Crisis: Crisis Intervention, Behavioral Health Planning, Client Engagement, Outreach & Enrollment
- Leadership: Team Supervision, Care Management Oversight, Program Promotion, Community Advocacy
- Administrative: Netsmart EHR, Online Health Records Management, Data Entry, Medicaid/HIPAA Compliance
- Software: Microsoft Office Suite (Teams, Excel and Outlook)
- Critical thinking for problem-solving
- Strategic planning
- Processes and procedures
- Operations management
Certification
CANS-NY Assessment Certification
Motivational Interviewing
Medicaid Compliance
Mandated Reporting
HIPPA Compliance
Timeline
Pathways of Hope Supervisor / Senior Care Manager
THE SALVATION ARMY
11.2019 - Current
Care Manager 3
THE SALVATION ARMY
02.2017 - 11.2019
Community Habilitation/Respite Worker
SPRINGBROOK & ACHIEVE
09.2015 - 01.2017
Intern
DEPT. OF SOCIAL SERVICES (BROOME COUNTY)
01.2015 - 03.2015
Bachelor's - Counseling
Davis College
High School Diploma -
Oxford Hills Christian Academy