Tegan Wilson
Lubbock,TX
Summary
At Regal Park Medical Center, I took initiatives that significantly enhanced clinic efficiency and patient care coordination, demonstrating exceptional time management and HIPAA compliance. My leadership in staff training and process improvements led to a marked reduction in patient wait times and a boost in patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinc Coordinator
Regal Park Medical Center
01.2022 - Current
- Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
- Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
- Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
- Reduced patient wait times through effective management of patient flow and resource allocation.
- Coordinated ongoing professional development opportunities for clinical staff members to stay current on advancements in healthcare practice.
- Assisted in hiring new clinic staff members, conducting interviews and evaluating candidates based on skills and cultural fit within the team dynamic.
Scribe
Regal Park Medical Center
01.2022 - Current
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Kept up-to-date with evolving healthcare regulations to ensure compliance in all aspects of documentation and recordkeeping.
Front Desk Supervisor
Regal Park Medical Center
01.2022 - Current
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Education
Master of Science - Healthcare Administration
Texas Tech University
Lubbock, TX12.2023
Bachelor of Science - Exercise Science
Lubbock Christian University
Lubbock, TX12.2021
Skills
HIPAA Compliance
Patient confidentiality
Insurance Verification
Patient Care Coordination
Appointment Scheduling
Vital signs monitoring
Certification
CPR
Timeline
Clinc Coordinator
Regal Park Medical Center
01.2022 - Current
Scribe
Regal Park Medical Center
01.2022 - Current
Front Desk Supervisor
Regal Park Medical Center
01.2022 - Current
Master of Science - Healthcare Administration
Texas Tech University
Bachelor of Science - Exercise Science
Lubbock Christian University
CPR
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