Tehya Brooks
Lakewood,CO
Summary
Proven track record in enhancing customer satisfaction and bakery operations at Granny Scotts Pie Shop, demonstrating exceptional multitasking and customer service skills. Leveraged attention to detail to maintain high health standards, achieving consistently high-quality outputs. Skilled in both team leadership and bakery equipment management, significantly improving service efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Customer Service/Baker
Granny Scotts Pie Shop
10.2017 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Barista
The Human Bean
01.2020 - 03.2020
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Education
Bachelor Of Arts - History Major And Psychology Minor
University of Colorado Denver
Denver, COSkills
- Customer Service
- Opening and closing duties
- Reliable and Responsible
- Attention to Detail
- Multitasking
Certification
CPR Certified
Timeline
Barista
The Human Bean
01.2020 - 03.2020
Lead Customer Service/Baker
Granny Scotts Pie Shop
10.2017 - Current
Bachelor Of Arts - History Major And Psychology Minor
University of Colorado Denver