Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teiona Anderson

Phlebotomist
Atlanta,GA

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing bonds with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with ideal passion for developing relationships and partnerships while also growing businesses.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

UPS
11.2022 - Current
  • Fostered positive working relationships with regular customers.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Customer Service Representative

Arise Platform
06.2021 - 10.2022
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.


Package Handler

DHL Supply Chain
09.2020 - 04.2021
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Palletizer Operator

Amazon
08.2019 - 08.2020
  • Inspected each package for defects, including damages and improper labels.
  • Ensured that boxes were properly stacked without causing damage to products or packaging.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Westlake High School
Atlanta, GA
05.2018

Skills

  • Fast learner
  • Highly Dependable
  • Advanced Planning
  • Microsoft Word
  • Verbal Communication Skills
  • Multitasking Skills
  • Time Management Skills
  • Problem Solving Skills

Certification

  • PT - Phlebotomy Technician

Timeline

Delivery Driver

UPS
11.2022 - Current

Customer Service Representative

Arise Platform
06.2021 - 10.2022

Package Handler

DHL Supply Chain
09.2020 - 04.2021

Palletizer Operator

Amazon
08.2019 - 08.2020

High School Diploma -

Westlake High School

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Teiona AndersonPhlebotomist