Summary
Overview
Work History
Education
Skills
Additional Information
Additional Info
Timeline
Generic

Teisheka Hopkins

Saint Francisville,LA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

14
14
years of professional experience

Work History

CSR, Sales

Circle K
03.2022 - Current
  • Built strong relationships with clients
  • Managed a regular volume of inbound calls while maintaining a professional demeanor under pressure.
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.

Restaurant Busser

The Francis Southern Bar And Table
05.2021 - 08.2022
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Security Officer

Landmark
03.2017 - 02.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

School Bus Driver

East Baton Rouge Parish School System
08.2010 - 05.2011
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Collaborated with school staff in developing individualized transportation plans for special needs students, ensuring their safety and comfort during transit.

Education

Certification ( Certified Nurses Assistant) - C.N.A (Certified Nurses Assistant)

Camelot College
Baton Rouge, LA

Skills

  • Incident Reporting
  • Detail Oriented
  • General security

Additional Information

My refrences are

Additional Info

Circle K-2256356695

The Francis-2256350033

EBR Bus Driver-2259225400

Landmark-2253341009



References; 

Name: Jessica Cathey

Cell: 2257190124

Name: Ja'Nika Roach

Cell:2254007169

Name:  Joyce Edwards

Cell: 2259393387

Timeline

CSR, Sales

Circle K
03.2022 - Current

Restaurant Busser

The Francis Southern Bar And Table
05.2021 - 08.2022

Security Officer

Landmark
03.2017 - 02.2018

School Bus Driver

East Baton Rouge Parish School System
08.2010 - 05.2011

Certification ( Certified Nurses Assistant) - C.N.A (Certified Nurses Assistant)

Camelot College
Teisheka Hopkins