Teiyaunti Wright
New Orleans,LA
Summary
Multitalented Customer Service Manager with proven leadership skills, excelling in problem-solving and creating strong customer relationships. Recognized for exceptional communication skills and adaptability in fast-paced environments. Committed to maintaining a positive work enviornment while effectively training team members. Prioritizing customers satisfaction in a friendly and efficient way.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Winn Dixie
Customer Service Manager
05.2023 - 11.2024
- Being open minded to new ways to boosts sales.
- Incredible at building work relationships with customers.
- Successful problem solving skills.
- Maintaining a clean work environment.
- Extremely fast learner even when being under pressure.
- Capable of being a team leader. Leading by example and motivating others to excel.
- Great at reprimanding employees when their work ethic is poor.
- Open to working flexible hours, no matter the occasion.
- Able to receive constructive criticism in order to become better.
- Successful at being a team player, even when in disagreement.
- Successful at having a good rapport with customers, even when issues occur.
- Wonderful at keeping a positive attitude even when faced with negativity.
- Capable of helping customers who are in need of extra assistance.
Walmart
Customer Service Manager
11.2018 - 11.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours including nights, weekends, holidays, and birthdays.
- Worked effectively in fast-paced environments.
- Excellent communication skills no matter what language is being spoken.
- Achieving leadership tasks without needing extra help.
- Worked well in a team setting, cooperating and engaging.
- Arrived to work in a timely manner.
- Problem solving customers complaints in a friendly and ethical manner.
- Qualified at multitasking without any struggle.
- Successful at teaching employees new skills.
Wendy’s
Cashier
11.2016 - 06.2017
- Worked effeciently in environments that were fast-paced.
- Skilled at being cooperative in group activities.
- Capable of learning new skills and tasks quickly.
- Effeciently making sure my work enviornment was clean.
- Displaying adequate amount of patience for customers in need of extra assistance.
- Consistently having a positive attitude even in hectic situations.
- Excellent at solving customers problems.
Education
Eleanor Mcmain High School
New Orleans, LA05.2017
Skills
- Great leadership skills
- Able to cooperate
- Friendly personality
- Fast learner
- Able to work in fast-paced enviornments
- Capable of using up to date technology & troubleshooting
- Customers tend to compliment me on how respectful and patient I am
Certification
(ATC) certificate
Timeline
Winn Dixie
Customer Service Manager
05.2023 - 11.2024
Walmart
Customer Service Manager
11.2018 - 11.2019
Wendy’s
Cashier
11.2016 - 06.2017
Eleanor Mcmain High School
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