Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teja Guduguntla

Arlington,TX

Summary

  • 4+ years of progressive experience in CRM applications development and administrations using Salesforce Platform.
  • Certified Salesforce Administrator , Salesforce certified platform developer 1,Salesforce Certified Sales Cloud Consultant,Salesforce Certified Service Cloud Consultant,Salesforce Certified Platform App Builder and Salesforce Certified JavaScript 1.
  • worked regularly on establishing, updating, and improving a variety of standard functions, including custom page layouts, custom fields, escalation rules, assignment rules, validation rules, workflows, approval procedures, and email services.
  • Implemented Apex classes, Test classes, Triggers, Visualforce, SOQL and SOSL.
  • Worked on Lightning Components with Lightning Locker service enabled.
  • Experience in SFDC Integration using Web Service (SOAP & REST API) and Apex Programming, Service Cloud, and Sales Cloud.
  • AJAX Toolkit is used in Visualforce pages to create custom functionality. Ability to use JavaScript in Visualforce to manage AJAX calls.
  • Good working knowledge in JEE Technologies JSP, Servlets and JDBC.
  • Good working knowledge in Web Technologies HTML, CSS, JavaScript, jQuery, Bootstrap.

Overview

7
7
years of professional experience

Work History

Salesforce Developer

BCBS
01.2023 - Current
  • Hands on experience in developing provider onboarding portal.
  • Triggered interface events by user interactions, which includes Lightning Component framework.
  • Involved in test configuration apttus within sandbox environment that once users are granted access alla aspects are functional
  • Create and execute solutions utilizing Salesforce features and custom code.
  • Establishing connection between provider page and salesforce using connected app.
  • Participating in creating campaigns during deployments.
  • Configure in Salesforce.com CRM to facilitate Apttus implementation.
  • Created various visual force pages for the provider on boarding process.
  • Worked on various Flows, Validation rules, Workflows, Email Alerts which are used in various sections of the Onboarding Process.
  • Worked with Talend and Mulesoft teams for Integration of various third party pages.
  • Created custom objects, Batch APEX, SOSL & SOQL queries, Visual force Pages, Triggers, and validation rules to help track internal help desk cases and lead qualification
  • Used Insomnia for Api Integrtaion testing.
  • l Effectively used the out of box Salesforce functionality to manage Campaigns, Opportunities, Cases and Events.
  • Performed regular audits to maintain system integrity, identifying areas for improvement or optimization.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Jr.Salesforce Developer

Lynk IT
06.2019 - 07.2021

Created email templates using Visualforce and applied logic for outgoing and incoming emails to clients and customers.

  • lExperience in SFDC Development implementing the APEX Classes, APEX Triggers, Visual Force pages, 5 - Controls, Force.com IDE, Eclipse with SOQL, SOSL and Plug-ins.O In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.
  • Demonstrated expertise in developing Workflow Alerts and Actions, Custom Fields, Custom Objects, Roles, Profiles, Email Services, Page Layouts, and Approval Workflow for Automated Alerts, Field Updates, and Outbound Messages in accordance with business requirements
  • Created a sync of contacts, email alerts, events, and tasks between Salesforce to Outlook .

Salesforce Administrator

Lynk IT
07.2017 - 05.2019
  • Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
  • Boosted user adoption rates by developing comprehensive training materials and conducting personalized training sessions for endusers.
  • Ensured data integrity and accuracy through regular audits, timely updates, and meticulous record maintenance.
  • Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
  • Performed mass data imports using the Apex data loader and import tools as requested by CRM Manager.
  • Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

Education

Master of Science - Computer Science

University of Missouri Kansas City
Kansas City, MO
12.2022

Skills

  • Technology Integration
  • UI Development
  • Strong Multi-Tasking Skills
  • Agile Methodology
  • Visualforce Pages
  • Certified Developer
  • Platform App Builder
  • Lightning Components
  • Salesforce Administration
  • User Interface Design
  • Salesforce Integration
  • Apex Development
  • API Design and Development

Timeline

Salesforce Developer

BCBS
01.2023 - Current

Jr.Salesforce Developer

Lynk IT
06.2019 - 07.2021

Salesforce Administrator

Lynk IT
07.2017 - 05.2019

Master of Science - Computer Science

University of Missouri Kansas City
Teja Guduguntla