Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shelby B

New York,NY

Summary

Over 6+ years of experience in SFDC Salesforce.com CRM platform Comprehensive knowledge on development, deployment, and implementation including configuration and database activities. Experienced with using Apex, Visualforce Pages, Lightening Web components. Integration side of the Salesforce, very much hands-on using REST and SOAP API as well as using third party tools such as Copado, Gearset and MuleSoft.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Zillow
04.2018 - Current
  • Accomplished various projects at Zillow, a prominent American online real estate marketplace company
  • Enhanced the mortgage calculator tool on the Zillow Mortgage Marketplace, improving accuracy and functionality
  • Added custom validation rules and picklist values to ensure valid user inputs for the mortgage calculator tool
  • Implemented lookup filters to help users find suitable loan products based on their specific needs and eligibility criteria
  • Created custom Apex classes and triggers for real-time updates and complex calculations in the mortgage calculator tool
  • Developed a visual force page in Salesforce and an HTML page on the intranet for nonSalesforce users to submit cases
  • Designed custom Lightning components to display cross-object information on approval process screens
  • Collaborated with management to create and manage complex workflow rules, data validation, and triggers
  • Created Lightning Apps by integrating Lighting Design System, Lightning App Builder, and Lightning Component features
  • Designed UI/UX based on specific branding guidelines, enhancing user experience and visual appeal
  • Implemented data integration between Salesforce and SAP using Mulesoft for seamless transfer of approved requests
  • Contributed to improving overall user experience, streamlining processes, and enhancing efficiency at Zillow.

Salesforce Admin

Deloitte
03.2016 - 04.2018
  • Salesforce Administrator with experience at Deloitte, supporting clients such as MarketAxess, UnitedHealthcare, and a leading travel company
  • Expertise in managing and configuring Salesforce instances to meet specific business requirements
  • Implemented and customized Salesforce CRM functionalities, including creating custom objects, fields, and workflows
  • Developed and managed complex security and sharing rules to ensure data integrity and user access control
  • Collaborated with cross-functional teams to gather requirements and design effective solutions within Salesforce
  • Conducted data analysis and cleansing to maintain data quality and accuracy in Salesforce databases
  • Created and maintained reports and dashboards to provide actionable insights for sales and management teams
  • Provided end-user training and support to enhance adoption and maximize the benefits of Salesforce
  • Successfully implemented integrations between Salesforce and other systems to streamline data flow and automate processes
  • Proactively monitored and resolved issues, performed system maintenance, and implemented enhancements to optimize Salesforce performance
  • Stayed up-to-date with Salesforce updates, best practices, and industry trends to ensure continuous improvement and innovation in Salesforce administration.

Skills

  • MS Access, SOQL Server
  • Agile, Waterfall
  • SQL, SOQL
  • Technology Integration
  • Strong Multi-Tasking Skills
  • Code Development
  • Functional Testing
  • UI Development
  • Business Analysis
  • Enterprise Architecture
  • Object-Oriented Programming
  • HTML and CSS Knowledge
  • API Development
  • Platform App Builder
  • Certified Developer
  • User Interface Design
  • Adaptability
  • Salesforce Administration
  • Data Migration
  • Problem Solving
  • Workflow Management
  • Continuous Learning
  • Critical Thinking
  • Agile Methodology
  • Project Management
  • Team Collaboration
  • Apex Development
  • Technical Documentation
  • Visualforce Pages
  • Lightning Components
  • Programming Languages: Java, C#, Net, Python
  • API Design and Development
  • Software Development Standards
  • Data Storage and Retrieval
  • Software Documentation Control
  • Software Testing and Validation
  • Performance Evaluation and Optimization
  • Continuous Integration Systems
  • Teamwork and Collaboration
  • Source and Version Control: Git, Github
  • JS Frameworks: React, Angular, Vue
  • HTML
  • SOAP and RESTful Web Services
  • Customer-Oriented
  • Cross-Functional Collaboration

Certification

  • Salesforce Developer
  • Platform Developer 1
  • Salesforce Platform App Builder
  • Salesforce Admin Certification

Timeline

Salesforce Developer

Zillow
04.2018 - Current

Salesforce Admin

Deloitte
03.2016 - 04.2018

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Shelby B