TEJA HIGGINS
Virginia Beach,VA
Summary
Hardworking professional with experience in sales, marketing and customer service. Excellent communicator with strong interpersonal and problem-solving skills. Proven ability to build relationships with customers, identify needs and meeting sales goals. Highly organized, creative and detail-oriented. Experienced professional with a passion for thinking outside the box and data analysis.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Licensed Insurance Agent
AAA Auto Club Group
Virginia Beach, VA
07.2025 - Current
- Advised clients on insurance options and coverage tailored to individual needs.
- Conducted thorough policy reviews to ensure compliance with regulatory standards.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service.
- Streamlined claims processes by implementing best practices and improving communication protocols.
- Auto and home insurance sales and service
- Life and annuities licensed.
- Flood insurance license
Licensed Insurance Agent
TTEC
Virginia Beach, VA
01.2025 - 03.2025
- Provided customer service to clients by responding to inquiries, resolving complaints and providing policy information.
- Identified gaps in existing coverage and recommended additional services to meet customer needs.
- Analyzed clients' current insurance policies and suggested additions or other changes.
- Processed payments for insurance policies, including premiums, renewals and cancellations.
- Researched state regulations regarding insurance policies and ensured compliance with applicable laws.
Licensed Insurance Agent
GEICO
Virginia Beach, VA
01.2022 - 10.2024
- Provided customer service to clients by responding to inquiries, resolving complaints and providing policy information.
- Identified gaps in existing coverage and recommended additional services to meet customer needs.
- Analyzed clients' current insurance policies and suggested additions or other changes.
- Processed payments for insurance policies, including premiums, renewals and cancellations.
- Performed regular reviews of existing accounts for renewal opportunities or changes in coverage requirements.
Server/Bartender
The Starving Artist Cafe
12.2020 - 12.2021
Assistant Sales Manager
Rent-A-Center
Norfolk, VA
08.2020 - 10.2020
- Identified opportunities and strategies to increase sales.
- Managed daily operations within the sales department including scheduling shifts, assigning tasks, and setting deadlines.
- Assisted in the development and implementation of sales strategies to achieve organizational objectives.
- Maintained accurate records of all sales data, including volume of calls made and received and appointments scheduled and attended.
- Answered customers' questions about products and prices.
Server/Bartender
Ruby Tuesday
Virginia Beach, VA
10.2017 - 03.2020
Education
Some College - Interior Design
The Art Institute of Virginia Beach
03.2020
Advanced Studies Diploma - undefined
Potomac Senior High School
VA06.2015
Skills
- Interior design
- Sales
- Microsoft
- Marketing
- Customer service
Certification
Personal lines license
Life and annuities licensed
Flood insurance license
Experience
Precious Moments Daycare, Daycare Assistant, Dumfries, VA, 2012-06, 2014-08, Supervised outdoor playtime to support child safety., Instructed children in age-appropriate games and activities., Provided emotional support to children and served as a role model.
Timeline
Licensed Insurance Agent
AAA Auto Club Group
07.2025 - Current
Licensed Insurance Agent
TTEC
01.2025 - 03.2025
Licensed Insurance Agent
GEICO
01.2022 - 10.2024
Server/Bartender
The Starving Artist Cafe
12.2020 - 12.2021
Assistant Sales Manager
Rent-A-Center
08.2020 - 10.2020
Server/Bartender
Ruby Tuesday
10.2017 - 03.2020
Advanced Studies Diploma - undefined
Potomac Senior High School
Some College - Interior Design
The Art Institute of Virginia Beach