Teja Karu
Chicago,USA
Summary
Network professional with background in network infrastructure and fiber optics technology. Valued for reliability, adaptability, and focus on results through effective team collaboration. Proven skills in network troubleshooting, system maintenance, and adapting to evolving technological needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Technician, Fiber Optics
Liberty Mutual Insurance, USA
01.2025 - Current
- Utilized specialized tools for cable splicing, installation, and maintenance tasks in various environments.
- Conducted site surveys to assess installation requirements and improve project planning accuracy.
- Trained new technicians on installation procedures, safety protocols, and equipment handling best practices.
- Maintained accurate records of installations and repairs to support compliance with industry standards.
- Implemented process improvements that reduced installation time while maintaining high-quality service standards.
- Monitored system performance post-installation to identify areas for enhancement and customer satisfaction improvement.
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Fiber Network Technician
Vivma Software Inc, India
Hyderabad, India
01.2020 - 07.2023
- Installed and maintained fiber optic networks to ensure optimal performance.
- Conducted regular inspections and troubleshooting of network systems.
- Collaborated with cross-functional teams to resolve connectivity issues efficiently.
- Implemented best practices for cable management and installation standards.
- Documented network configurations and maintenance activities accurately.
- Provided technical support and training to junior technicians on fiber optics technology.
- Analyzed system performance data to identify areas for improvement in service delivery.
- Coordinated with vendors for procurement of materials and equipment necessary for projects.
- Boosted company reputation by consistently delivering high-quality work, ensuring client satisfaction and repeat business.
- Expedited service restoration times after outages using adept problem-solving skills and knowledge of fiber network architecture.
Education
Masters - Computer/Information Technology Administration and Management
Lindsey Wilson College
Columbia, Kentucky05-2025
Skills
- Hardware installation
- Network configuration
- Network troubleshooting
- Wireless networking
- Preventive Maintenance
- Cabling infrastructure
- Switches and routers
- Software configuration
- Network security
- Networking hardware installation
Certification
- CCNA - Cisco Certified Network Associate
- MCSE - Microsoft Certified Systems Engineer
Timeline
Network Technician, Fiber Optics
Liberty Mutual Insurance, USA
01.2025 - Current
Fiber Network Technician
Vivma Software Inc, India
01.2020 - 07.2023
Masters - Computer/Information Technology Administration and Management
Lindsey Wilson College