Summary
Overview
Work History
Education
Skills
Timeline
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TeJada Dennis

Smyrna,TN

Summary

Dedicated and experienced in building rapport with diverse populations and collaborating effectively with faculty and staff to foster a supportive and positive environment. Eager to leverage dependable and responsible communication skills to make a positive impact as a member of the Martinsburg College team.

Overview

5
5
years of professional experience

Work History

Self Employeed

Zip Ride
12.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven track record of maintaining professionalism, patience, and empathy when assisting visually impaired passengers, while upholding confidentiality and respecting their independence and dignity.

Medical Claims Associate

State Farm
02.2022 - 11.2022
  • Achieved high levels of accuracy in claims adjudication through meticulous attention to detail and a comprehensive understanding of coding systems.
  • Contributed to team success by supporting colleagues in handling large caseloads during peak periods, ensuring consistent productivity levels.
  • Maintained accurate client records, ensuring timely updates to reflect any changes in personal information or coverage status.
  • Monitored and updated claims status in the claims processing system.
  • Checked documentation for accuracy and validity on updated systems.
  • Verified client information by analyzing existing evidence on file.

Child Support Specialist

Young Williams CSS
11.2018 - 01.2022
  • Collaborated with legal professionals to prepare court documents and present evidence supporting child support orders during hearings.
  • Provided compassionate guidance and resources for custodial parents seeking assistance with child support matters.
  • Maintained strict confidentiality while managing sensitive information related to clients'' personal lives and finances.
  • Reduced caseload backlog by implementing comprehensive time management strategies that prioritized urgent cases without compromising quality service delivery.
  • Streamlined the process of establishing paternity for increased efficiency in cases involving unmarried parents.
  • Assisted families in crisis by quickly locating absent parents for swift legal action regarding child support matters.

Education

Bachelor of Science - Business Administration And Management

Tennessee State University
Nashville, TN
05.2026

High School Diploma -

Siegel High School
Murfreesboro, TN
05.2014

Skills

  • Critical Thinking
  • Decision-Making
  • Problem Resolution
  • Excellent Communication
  • Multitasking Abilities
  • Organization and Time Management
  • Customer Service
  • Attention to Detail
  • Dependable and Responsible
  • Time Management
  • Teamwork and Collaboration
  • Active Listening

Timeline

Self Employeed

Zip Ride
12.2022 - Current

Medical Claims Associate

State Farm
02.2022 - 11.2022

Child Support Specialist

Young Williams CSS
11.2018 - 01.2022

Bachelor of Science - Business Administration And Management

Tennessee State University

High School Diploma -

Siegel High School

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TeJada Dennis