TeJada Dennis
Smyrna,TN
Summary
Dedicated and experienced in building rapport with diverse populations and collaborating effectively with faculty and staff to foster a supportive and positive environment. Eager to leverage dependable and responsible communication skills to make a positive impact as a member of the Martinsburg College team.
Overview
5
5
years of professional experience
Work History
Self Employeed
Zip Ride
Nashville, TN
12.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proven track record of maintaining professionalism, patience, and empathy when assisting visually impaired passengers, while upholding confidentiality and respecting their independence and dignity.
Medical Claims Associate
State Farm
Nashville, TN
02.2022 - 11.2022
- Achieved high levels of accuracy in claims adjudication through meticulous attention to detail and a comprehensive understanding of coding systems.
- Contributed to team success by supporting colleagues in handling large caseloads during peak periods, ensuring consistent productivity levels.
- Maintained accurate client records, ensuring timely updates to reflect any changes in personal information or coverage status.
- Monitored and updated claims status in the claims processing system.
- Checked documentation for accuracy and validity on updated systems.
- Verified client information by analyzing existing evidence on file.
Child Support Specialist
Young Williams CSS
Nashville, TN
11.2018 - 01.2022
- Collaborated with legal professionals to prepare court documents and present evidence supporting child support orders during hearings.
- Provided compassionate guidance and resources for custodial parents seeking assistance with child support matters.
- Maintained strict confidentiality while managing sensitive information related to clients'' personal lives and finances.
- Reduced caseload backlog by implementing comprehensive time management strategies that prioritized urgent cases without compromising quality service delivery.
- Streamlined the process of establishing paternity for increased efficiency in cases involving unmarried parents.
- Assisted families in crisis by quickly locating absent parents for swift legal action regarding child support matters.
Education
Bachelor of Science - Business Administration And Management
Tennessee State University
Nashville, TN05.2026
High School Diploma -
Siegel High School
Murfreesboro, TN05.2014
Skills
- Critical Thinking
- Decision-Making
- Problem Resolution
- Excellent Communication
- Multitasking Abilities
- Organization and Time Management
- Customer Service
- Attention to Detail
- Dependable and Responsible
- Time Management
- Teamwork and Collaboration
- Active Listening
Timeline
Self Employeed
Zip Ride
12.2022 - Current
Medical Claims Associate
State Farm
02.2022 - 11.2022
Child Support Specialist
Young Williams CSS
11.2018 - 01.2022
Bachelor of Science - Business Administration And Management
Tennessee State University
High School Diploma -
Siegel High School