Te’Jah Jimmerson
Hayward,CA
Summary
Retail and customer service professional with a background in team leadership, scheduling, inventory coordination, and client support. Known for aligning daily goals, coaching team members, and improving sales performance by 30% after a period of missed targets.
Overview
8
8
years of professional experience
Work History
Props Lead
Physical Intelligence
San Francisco, California
04.2026 - Current
- Coordinated prop sourcing for physical intelligence demos and research builds, ensuring availability of necessary materials.
- Tracked prop inventory, labeling, and storage workflows.
- Helped maintain prop condition through cleaning, repair, and replacement.
- Delegated tasks to props assistants, optimizing workflow and maintaining project timelines. to props assistants, monitored progress, and gave feedback.
- Met tight schedules and deadlines for illustration projects.
Backroom Coordinator
Homegoods
Hayward, CA
02.2025 - 11.2025
- Inventory Management: Keeping track of purchased items, returns, and exchanges for clients.
- Compiled reports of daily sales and product distribution to support inventory management and sales analysis.
- Task Prioritization: Managing multiple client requests and prioritizing tasks based on deadlines and importance.
- Utilized software tools for tracking purchases and managing schedules effectively.: Familiarity with tools like Microsoft Office, spreadsheets, or retail management software to track purchases and manage schedules.
- Communication Tools: Using email or messaging platforms to coordinate with the team or management.
- Maintained logs of incidents, including theft and customer complaints, for managerial review and to inform loss prevention strategies.Documenting theft, damages, or customer complaints for managerial review.
- New Employee Assistance: Helping onboard and training new associates by explaining store procedures and systems.
- E-Commerce Navigation: Using online platforms to research products, compare prices, and place orders.
Personal Shopper
Walmart
Stockton, CA
08.2021 - 05.2024
- Monitored order progress, promptly addressing delays and errors to maintain customer satisfaction.
- Assisted teammates with daily tasks during peak periods.
- Inventory Updates: Noting low-stock items or menu shortages to inform the kitchen or manager.
- Processed credit card payments using payment terminals: Operating payment terminals for card transactions.
- Reported spills, injuries, or equipment malfunctions to ensure a safe and efficient work environment.
Retail Associate
Macy’s
Stockon, CA
01.2019 - 10.2019
- Executed point-of-sale operations, processing sales, returns, and exchanges with precision.
- Managed point-of-sale transactions to ensure accuracy and efficiency.
- Assisted customers with loyalty program account setup and management, enhancing customer engagement. Assisting with setting up or managing loyalty program accounts or memberships.
- Answered inbound calls to provide customer assistance and information. Answering inbound calls.
- Cash Management: Balancing the cash drawer at the start and end of shifts.
- Inventory Audits: Participating in inventory counts and ensuring accurate records.
Education
High School Diploma -
Edison Highschool
Stockton, CA01-2019
University of California, Irvine
Irvine, CASkills
- Goal setting
- Active listening
- Prop sourcing
- Inventory management
- Critical thinking
- Prop labeling
- Task prioritization
- Problem solving
Personal Information
Title: Administrative Assistant / Front Desk Coordinator / Receptionist
Timeline
Props Lead
Physical Intelligence
04.2026 - Current
Backroom Coordinator
Homegoods
02.2025 - 11.2025
Personal Shopper
Walmart
08.2021 - 05.2024
Retail Associate
Macy’s
01.2019 - 10.2019
High School Diploma -
Edison Highschool
University of California, Irvine