Overview
Work History
Skills
Languages
Timeline
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Tejas Patel

Clarksville,TN

Overview

5
5
years of professional experience

Work History

Manager/Owner/Operator

JAY RAM MONTGOMERY LLC
Clarksville, TN
07.2023 - Current
  • Managed daily hotel operations, ensuring smooth guest experiences and satisfaction.
  • Oversaw staff training, enhancing team performance and service standards.
  • Developed budgets, controlling expenses while maximizing operational efficiency.
  • Coordinated marketing strategies to attract diverse clientele.
  • Implemented cost-control measures to optimize operational efficiency.

Assistant Manager

MAA Hospitality Inc
Gallatin, Tennessee
12.2020 - 07.2023
  • Assisted in daily operations and administrative tasks for smooth workflow.
  • Supported the manager in training new staff on company policies.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Collaborated with team members to enhance service quality and customer satisfaction.
  • Developed schedules to ensure adequate coverage during peak hours.
  • Implemented feedback from customers to improve service delivery processes.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

Skills

  • Customer relationship management
  • Operational efficiency
  • Marketing strategy
  • Conflict resolution
  • Service quality
  • Cost control
  • Effective communication
  • Time management
  • Problem solving
  • Process improvement
  • Staff scheduling
  • Complex Problem-solving
  • Product management
  • Technical troubleshooting
  • Equipment maintenance
  • Quality assurance

Languages

English
Professional
Hindi
Professional
Gujarati
Professional

Timeline

Manager/Owner/Operator

JAY RAM MONTGOMERY LLC
07.2023 - Current

Assistant Manager

MAA Hospitality Inc
12.2020 - 07.2023

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Tejas Patel