Tejas Patel
Clarksville,TN
Overview
5
5
years of professional experience
Work History
Manager/Owner/Operator
JAY RAM MONTGOMERY LLC
Clarksville, TN
07.2023 - Current
- Managed daily hotel operations, ensuring smooth guest experiences and satisfaction.
- Oversaw staff training, enhancing team performance and service standards.
- Developed budgets, controlling expenses while maximizing operational efficiency.
- Coordinated marketing strategies to attract diverse clientele.
- Implemented cost-control measures to optimize operational efficiency.
Assistant Manager
MAA Hospitality Inc
Gallatin, Tennessee
12.2020 - 07.2023
- Assisted in daily operations and administrative tasks for smooth workflow.
- Supported the manager in training new staff on company policies.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to enhance service quality and customer satisfaction.
- Developed schedules to ensure adequate coverage during peak hours.
- Implemented feedback from customers to improve service delivery processes.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Skills
- Customer relationship management
- Operational efficiency
- Marketing strategy
- Conflict resolution
- Service quality
- Cost control
- Effective communication
- Time management
- Problem solving
- Process improvement
- Staff scheduling
- Complex Problem-solving
- Product management
- Technical troubleshooting
- Equipment maintenance
- Quality assurance
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Timeline
Manager/Owner/Operator
JAY RAM MONTGOMERY LLC
07.2023 - Current
Assistant Manager
MAA Hospitality Inc
12.2020 - 07.2023