Tejas Patel
Eufaula,AL
Summary
Detail-oriented hotel receptionist with experience managing reservations, payments, and guest check-in procedure in busy hospitality settings. Skilled in front desk management, guest relations, and bilingual communication in English and Gujarati. Focused on improving guest satisfaction and keeping daily operations organized.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Days Inn By Wyndham
Eufaula, Alabama
07.2021 - 07.2024
- Greeted guests at Days Inn by Wyndham, delivering exceptional front desk support to enhance guest experience.
- Managed check-ins and check-outs using Wyndham reservation systems, ensuring smooth and efficient guest transitions.
- Assigned rooms and prepared key cards for guests, streamlining the arrival process and ensuring satisfaction.
- Checked reservations, payments, and identification in line with hotel policies.
Front Desk Receptionist
Econo Lodge Hotel
Eufaula, AL
03.2019 - 05.2021
- Greeted Econo Lodge guests and efficiently managed front desk check-in to enhance the guest experience.
- Answered guest calls and resolved reservation requests, providing clear communication to improve customer service.
- Entered reservation details and confirmed booking information for Choice Hotels guests, ensuring accuracy and satisfaction.
Education
Bachelor of Science - Hospitality And Tourism Management
University of South Alabama
Mobile, AL05-2028
Skills
- Front desk management
- Reservation systems
- Reservation management
- Guest relations
- Hotel management
- Conflict resolution
- Languages: English (native), Gujarati (bilingual)
Timeline
Front Desk Receptionist
Days Inn By Wyndham
07.2021 - 07.2024
Front Desk Receptionist
Econo Lodge Hotel
03.2019 - 05.2021
Bachelor of Science - Hospitality And Tourism Management
University of South Alabama