Tejash Shah

• Leading strong teams of Regionalization and Fulfillment departments at Meta and spearhead initiatives to enhance the strategic placement of services and hardware mix across the entire Meta ecosystem
• Optimizing execution workflows for a variety of fulfillment plans, including hardware refresh, regional fluidity, ordering processes, and Meta's capacity planning
• Overseen numerous strategic and tactical improvements, including: (a) slashing execution duration from 6 weeks to a swift 2 weeks, (b) devising 3-year plans to elevate coverage from a mere 15% to an impressive 90% with milestone to achieve 33% in a year, (c) implementing strategies that substantially improved both accuracy (from 50% to 90%) and neutrality (from 50% to 80%) of our plans, (d) addressing vital tactical business needs, resulting in the elimination of 90% of deficits
• Actively expanding our team's capabilities by recruiting and nurturing several senior engineers and managers
• Championing the onboarding of 90% of Meta's capacity into the Fulfillment domain, ensuring a seamless and cohesive operational landscape
• Accomplishments underscore my commitment to driving efficiency, effectiveness, and excellence within Meta's Regionalization and Fulfillment teams.

• Provided invaluable support to multiple departments, including AWS Payments, Prime Video mobile app development & testing automation tools, small business credit cards, inventory services, and customer returns
• Demonstrated my ability to lead and deliver both long-term strategic plans and immediate tactical solutions
• Streamlined Payment Processing: Successfully supported launch of simplified AWS payment processing solutions, reducing the time required for new payment processor development from 1 year to 6 months
• Furthermore, Actively working on further reducing this timeframe to just 90 days by the end of 2021
• Enhanced Payment Processing Infrastructure: Led delivery of essential payment processing APIs and initiated internal decoupling efforts to simplify the payment processing system, which resulted in a significant reduction in validation time, allowing new clients to be onboarded in under 60 days
• Strategic Payment Architecture: Drove a strategic plan to establish an isolated payment-processing architecture for clients, ensuring compute isolation and avoiding disruptions caused by other clients. this move was aimed at enhancing the payment success rate for individual clients.
• Team Growth: Contributed to the growth of the organization by recruiting and developing multiple senior engineers and managers
• Quality and Efficiency: Led efforts to measure test case and platform stability and improved the stability of automation test cases from 46% to an impressive 90%, and automation platform stability from to 99%
• Agile Deployment: Played a pivotal role in reducing feature deployment time from one week to just one day by enabling Full Continuous Deployment pipelines for over 70 services
• Small Business Credit Cards: Successfully launched the first small business integrated card application for Amazon Business in the USA, integrated with American Express (Amex)
• Improving Registration Conversion: Improved Amazon Business's new customer registration conversion rate from 3% to 9% through an integrated Amazon Business registration experience with small business card applications
• Global Expansion: Oversaw the launch of small business cards in the UK and significantly enhanced the efficiency of launching these cards in other countries by reducing development efforts from 650 weeks to 170 weeks
• Inventory Management: Spearheaded the launch of a next-generation inventory management database with hierarchical query support
• Efficiency Gains: Improved the inventory and containers notification system, reducing the database load from 70% to just 10%
• Latency Reduction: Introduced a new message bus that reduced the p99 latency of notification messages from 30 minutes to an astonishing 500 milliseconds
• Decoupled Services: Successfully led launch of multiple new decoupled return processing tools and backend services, enhancing the overall flexibility and scalability of return processing

These achievements underscore my track record of delivering substantial value, optimizing operations, and fostering innovation during my tenure at Amazon.

Leading the delivery of high-level architecture, design, and delivery of Progress Control Tower (a centralized tool for analytics, event management, and alarming) as well as Sonic Workbench (a visual tool to build processes).

Designed and delivered various features for LanSight Management System such as policy manager, alarm aggregation, active users, downstream switch control, policy object, internationalization, and task framework.

Designed and delivered a cornerstone to configure and manage security devices, routers, and switches from different vendors such as Cisco, Juniper, and Sonic.