Project #1 – My Rewards
Description: This Project aims to distribute Monthly Rewards to end Users where related POC's can nominate. Leads can approve the nominations based on the no. of awards uploaded in the head count. This application has five flows, which includes enterprise ID validations. This includes Auto mailers to users and Remainder mailers.
Environment : Selenium, Postman API testing, Azure DevOps,Jira, Java, Xpath, HTML, Internet Explorer, Chrome, Windows, Java, XML, EXCEL, SQL, MS Outlook
Project #2 – Asset Reconciliation
Description : This is a application utilized by the Asset Team. Its primary purpose is to monitor assets assigned to employees. The application records weekly and monthly asset data, with the Asset Team obtaining confirmation from the designated asset point of contact (POC) and updating details accordingly. This process also involves several flows and conditions or validations and sending application-related mailers and reminder emails.
Environment: Manual Testing and Automation ,Voice Bot testing, JMeter, Site improve accessibility checker,Security testing, Azure DevOps, Java, HTML, JSON, Power Automate, Sharepoint, Access, SQL Server, Browser Stack, Windows XP.
Project – Power Automate
· ITILV3 Foundation Certified - Exin
Project #3-Non-Standard Software
Description - This application, serves the purpose of submitting requests for the installation of software is not found on the software site. Requestors can initiate a request, aligning with client specifications, by choosing the relevant software from the provided list. The submitted request undergoes a series of approvals, culminating in final approval by the Tech team, enabling developers to proceed with the software installation.
Environment : Visual Studio, c#, XML, HTML, Quality Center, QTP, SQL, PL/SQL, JIRA,SharePoint, MS Outlook
Project#4-Bitlocker
Description: This application aims to retrieve the most recent BitLocker recovery key by integrating with various databases. In the event that a user forgets their password, they are required to contact the Tech team for recovery. The Tech team will then recover the key using the recovery password.
Project # 5- Complaint and Feedback
Description: The purpose of this application is to submit complaints and feedback regarding the services offered. It encompasses various types of complaint categories and flows
Project # 6- Service Request Module (SRM)
Roles and Responsibilities: