Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tejeshwar Reddy

Charlotte,NC

Summary

Experienced Azure DevOps Lead, SRE and Senior Productions Support Engineer with 10+ years in maintaining and support Business applications with a strong domain knowledge of Finance sector Worked in Configuration Management, and Linux System Administration. Proven track record in automation, and infrastructure management. Skilled in optimizing workflows, enhancing performance, and ensuring high availability of the Productions Systems.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior DevOps Engineer

Optum (UHG)
Minneapolis, MN
11.2021 - Current
  • Implemented Azure policies for multiple clients prior to Azure migration
  • Developed and enforced comprehensive policies for resource deployment, access controls, and compliance, ensuring smooth transition and alignment with organizational requirements
  • Implemented centralized logging in Azure, consolidating and analyzing logs for improved monitoring and troubleshooting across diverse environments
  • Led creation of Azure and AWS infrastructure with Terraform, automating provisioning for consistency and scalability
  • Integrated Terraform with Jenkins for efficient CI/CD pipelines, managing and updating Azure environment seamlessly
  • Developed scalable and resilient business processes by modeling workflows with Azure Logic App's visual designer, orchestrating complex sequences of tasks, conditions, and triggers
  • Led creation of Azure infrastructure with Terraform, automating provisioning for consistency and scalability
  • Integrated Terraform with Jenkins for efficient CI/CD pipelines using ADO YAML Pipeline, managing and updating Azure environment seamlessly
  • Leveraged Azure Data Factory's connectivity options, including self-hosted integration runtimes, to securely connect to on-premises data sources and initiate data movement to Azure storage and databases
  • Designed and implemented Azure Data Factory pipelines for MongoDB, SQL DB, and MySQL DB data workflows, enabling seamless integration and synchronization across Azure
  • With Azure RDB we have fully managed service tasks such as patching, backups, and monitoring
  • Designing, implementing, and managing AWS cloud infrastructure solutions based on business requirements and best practices
  • Designed and implemented CI/CD pipelines for VMware vSphere infrastructure using Terraform
  • Integrated Terraform with Jenkins to automate infrastructure provisioning and deployment processes
  • Developed and maintained Terraform configuration files for vSphere infrastructure, including virtual machines, networks, and storage
  • Managed and versioned Terraform code using Git, ensuring consistent and collaborative development practices
  • Configured and managed vSphere environments to support development, testing, and production workloads
  • Implemented and configured SAST (Static Application Security Testing) tools like Veracode, Checkmarx, Fortify and SonarQube for automated code quality analysis
  • Integrated seamlessly into CI/CD pipelines for enforcing standards and continuous improvement
  • Implemented DAST (Dynamic Application Security Testing) tools are Burp Suite, Acunetix to detect vulnerabilities during runtime
  • Implemented encryption for data at rest and in transit using AWS Key Management Service (KMS), SSL/TLS, and AWS Certificate Manager
  • Contributed a major role in single click pipeline which build everything related to project
  • Implemented automated pipelines for micro service deployment on Kubernetes
  • Utilized CI/CD for seamless delivery of containerized apps, integrating with Kubernetes for scalability and resilience
  • Developed and deployed cloud-native applications and services on PAAS services such as Azure App Service, Azure Functions, and Azure Kubernetes Service (AKS), leveraging managed services to streamline development and deployment
  • Developing and maintaining infrastructure as code (IaC) using tools like AWS Terraform, to automate provisioning and configuration tasks
  • Managing AWS Identity and Access Management (IAM) policies, encryption keys, network security groups, and security configurations to enforce least privilege access and data protection
  • Configured Prometheus, and AWS CloudWatch for monitoring key metrics
  • Enabled real-time visibility into infrastructure and applications for proactive issue resolution and optimal reliability
  • Hands-on experience with containerization technologies such as Amazon ECS (Elastic Container Service) and Amazon EKS (Elastic Kubernetes Service), including Docker for container deployment and orchestration
  • We have integrated Azure RDB with Azure Monitor to provide monitoring of performance metrics such as CPU usage, storage usage, and query performance
  • With Azure RDB we have automatically managing replication across multiple availability zones within a region
  • If a primary database instance fails, Azure RDB quickly fails over to a secondary instance to minimize downtime
  • Designed and optimized Azure App Services for scalability and performance, utilizing features such as auto-scaling, load balancing, and performance monitoring to ensure optimal application performance under varying workloads
  • Created Automation tasks using PowerShell for system management, software deployment, and configuration changes
  • Created PowerShell scripts to query Azure Monitor metrics or Azure Log Analytics for monitoring Azure resources
  • Created PowerShell scripts to schedule and manage backups of Azure VMs to Azure Blob Storage
  • Monitored and optimized Azure IaaS resources for performance, cost, and security using Azure Monitor, Azure Advisor, and Azure Security Center, identifying and addressing performance bottlenecks, security vulnerabilities, and cost inefficiencies
  • Implementing Infrastructure with Terraform Azure, Ansible, and Helm Chart
  • Working on implementing Jenkins Groovy pipeline and experience on Dockers, Kubernetes, Chef, Maven, Ansible, GIT, Kafka
  • Created custom dashboards using Datadog for logs, enabling quick insights into system health and performance.

Web Engineer – Trainee

HighPurple Solutions. India
09.2024 - 02.2024
  • Email Marketing
  • Lead Generation Campaigns
  • SEO Analysis
  • AdWords PPC and Keywords analysis
  • Email Campaigns Via tools like Lead square and Amazon Small email Service
  • Social Media Organizing (SMO)
  • Facebook Marketing and Campaigning

DevOps Engineer

Infogain India Pvt LTd
10.2020 - 08.2021
  • Designed and implemented CI/CD YAML pipelines in Azure DevOps for automating build, test, and deployment processes for .Net Project
  • Experienced in setting up CI pipelines to automate the build process for Dynamics CRM solutions, including compiling customizations, solution packaging, and performing automated testing to ensure code quality and compatibility
  • Manage risks and resolve issues that affect release scope, schedule, and quality Deployment
  • Experienced in integrating ADO YAML pipelines with source control systems such as Git, Bit Bucket, TFS, or Azure Repos, enabling version control, code collaboration, and automated deployment of changes to Dynamics CRM customizations
  • Utilized Azure Artifacts for managing and versioning dependencies, packages, and artifacts within the DevOps lifecycle
  • Integrated automated testing frameworks such as Selenium or NUnit into CI/CD pipelines in YAML for continuous testing and validation of software changes
  • Worked with Azure Kubernetes and Docker based cluster management environment Kubernetes
  • Experience in implementing Azure security best practices, including encryption at rest and in transit, Azure Key Vault, Azure Security Center, and Azure Policy.

Production Engineer - Lead

Trianz Holdings PVT LTD, India
12.2019 - 10.2020
  • Managed S1 and S2 issues via group chats and bridge calls, ensuring swift resolution and minimal downtime, meeting SLAs
  • Resolved domain connectivity issues by managing configurations and troubleshooting for seamless device integration, ensuring operational continuity and security
  • Managed Linux administration, including system installation, configuration, troubleshooting, and performance tuning over Ubuntu, Unix, CentOS, Red Hat Vm’s
  • ITSM activities and Release Management – Planning and deploying latest versions of code to prod systems on a regular basis during the sprint cycle
  • Experience in creating with standard procedures for deployment activities
  • Co-ordinating deployment calls during off-hours to minimize escalations and customer impact calls
  • Understanding of version control systems – JFrog Artifactory and Git, Bit Bucket
  • Linux knowledge – Supporting applications running in a Linux environment
  • Shell scripting for automation of administration tasks
  • Understanding of OS setting for app performance optimization, administration of Microservices, troubleshooting logging/forwarding issues
  • Networking Concepts – Understanding and supporting network related issues in a multi-tier micro-services based architecture application
  • Experience in using Linux to understand and troubleshoot network latency and packet loss
  • Issue Tracking and Incident Management – Monitoring customer issues for immediate acknowledgement and resolution using Cherwell Service Portal, Remedy and Service Now
  • Resolved issues within the escalation window to optimize resolution stats presented for management
  • Developed and maintained Shell scripts to automate repetitive tasks, such as user provisioning, system monitoring, and software deployment
  • Managed user accounts, permissions, and security settings to ensure a secure and compliant environment
  • Implemented monitoring solutions for Windows Server environments using tools like Windows Server Monitoring (WSM), System Center Operations Manager (SCOM), and custom PowerShell scripts
  • Performed regular maintenance tasks, including patch management, system backups, and performance tuning
  • Used Splunk Monitoring for High CPU Alerts, Application service pulse and log analytics
  • Used Splunk dashboards and setup of Splunk alerts to constantly maintain and manage Batch Jobs, DB health and server health
  • Automated the deployment and configuration of Windows Server instances using PowerShell and Desired State Configuration (DSC)
  • Disaster Recovery (DR) – Engage in planning and setup of a DR environment
  • Perform DR testing activities to ensure reliability of systems
  • Ensured consistency and compliance of server configurations across multiple environments (development, staging, production)
  • Lead and provide direction on conference calls during critical application outages
  • This involves the need to interpret errors verses the user experience in order to track down where the issue might be within a 4 Tier Enterprise Infrastructure
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Team in DevOps automation and best practices
  • Coordinate with multiple teams to ensure builds are delivered and deployed on time
  • Contracted to serve as Systems Administrator for the Application Lifecycle Management (ALM) tools like JIRA/Confluence infrastructure, including all associated programs, plugins and systems.

Level 2 Support Engineer

Mintree LTD, India
04.2015 - 08.2018
  • End to End Infrastructure Monitoring
  • Identify and mitigate the service impacting issues on MSDN core components within Defined SLA
  • Created Virtual Machines in Azure cloud
  • Environment baselines for Virtual Machines and Application Configurations
  • SSL certificates management
  • Application Monitoring and Troubleshooting
  • Troubleshoot and Provide RCA for Major/Critical Incidents/Outages
  • Deploy code changes into Test, UAT and Production environments
  • Applying Redirect rules on legacy sites
  • Experience in Migration from on-prem to Azure cloud
  • Managing secrets and certs in Azure key vaults which are required for configuring websites or applications
  • Create and Configure Traffic Manager Profiles to route traffic to Web App endpoints based on business requirement
  • Configuration of new alerts in Azure Resources
  • Responsible for availability and performance of Microsoft’s official websites such as MSDN & TechNet, Docs, Docs Learn and MVP including revenue generating Subscriptions, Visual Studio, Blogs, Wiki, Forums, Social, Search and Profile
  • Hands on SQL related issues
  • Responsible for SQL Server Database Backups, Restorations, Job failures, Cluster Management and High Availability
  • Familiar with Monitoring tools like App Insights, SCOM, OMS and MS Flow
  • Quickly triage and fix customer issues
  • Prioritization of issues based on overall impact and immediate impact
  • Update knowledge base with troubleshooting guides and lessons learned
  • Prepare weekly/monthly reports with alert trend using Power BI tool
  • Performance Monitoring and Resource Management of Hosts & VM’s.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTUA University
Anantapuram,India
07-2014

Skills

  • Redhat Linux 6,7
  • Unix
  • Ubuntu 18/20
  • Windows Server (2012, 2016, 2019, 2022)
  • CentOS6,7
  • Azure Devops
  • Jenkins
  • Terraform/ARM Templates
  • Github actions
  • Ant
  • Maven
  • MS Build
  • Azure Repos/GIT
  • Splunk/Dynatrace/Prometheus/DataDog
  • Azure/AWS
  • Python
  • Shell Scripting/Powershell/YAML
  • Mongodb/Azure SQL (Azure RDB)/MySQL
  • Ansible/Chef

Certification

  • AZ-104 – Microsoft Azure Administrator
  • AZ-400 – Designing and Implementing Microsoft Devops Solutions

Timeline

Web Engineer – Trainee

HighPurple Solutions. India
09.2024 - 02.2024

Senior DevOps Engineer

Optum (UHG)
11.2021 - Current

DevOps Engineer

Infogain India Pvt LTd
10.2020 - 08.2021

Production Engineer - Lead

Trianz Holdings PVT LTD, India
12.2019 - 10.2020

Level 2 Support Engineer

Mintree LTD, India
04.2015 - 08.2018

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTUA University

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Tejeshwar Reddy