TeJuanya R. Evans
Baton Rouge,LA
Overview
30
30
years of professional experience
Work History
Interim Communications Manager
Southern University Police Department
Baton Rouge, Louisianal
01.2026 - Current
- Coordinate with agencies to enhance response efforts during critical incidents.
- Provide real-time updates to officers during ongoing incidents.
- Utilize a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
- Respond promptly to inquiries from citizens, campus community, law enforcement, and other agencies.
- Operate law enforcement communication equipment and NCIC database to facilitate information to the department.
- Maintain an organized filing system for all documents related to police dispatching activities.
- Update contact lists for local law enforcement departments on a regular basis.
- Communicate regularly with supervisors regarding workloads and scheduling needs.
- Manage daily operations and workflow for team, ensuring alignment with departmental objectives.
- Oversee inventory control and ensure accurate stock levels are maintained.
- Coordinate scheduling to optimize workforce efficiency during regular shifts, peak times and special events.
- Provide guidance and direction to subordinates regarding job duties and responsibilities.
- Review completed work to verify consistency, quality, and conformance.
- Monitor various public safety telecommunication systems and equipment (including CAD, NCIC, I- Notification CAERcall System, Higher Ground Recording System, 911 Portal, JagSafe App, etc.
- Monitor radio transmissions between patrol units and dispatchers to ensure accurate communication.
- Monitor radio frequencies of public safety agencies to ensure proper communication between dispatchers and field units.
Communications Officer II
Southern University Police Dept.
Baton Rouge, Louisiana
06.2015 - 01.2026
- Maintained applicable logs and forms.
- Relayed information to hospitals and emergency vehicles.
- Ensured proper handling and routing of radio communications and classified data.
- Managed emergency phone calls to gather critical information for timely responses.
- Utilized radio, telephone and computer systems to update officers with real-time information.
- Prioritized campus emergency responses and non-emergent calls, notifying police, fire, and EMS.
- Dispatched appropriate personnel based on individual call situations for effective response.
- Monitored, received calls, and broadcasts on multiple radio frequencies
- Assessed needs of campus citizens to provide timely assistance.
- Collected and documented caller information in call tracking system for accurate record-keeping.
- Researched vehicle wanted status and missing persons data to support law enforcement investigations.
- Received and processed 9-1-1 emergency calls to dispatch emergency services.
- Advised personnel about accidents, weather conditions or other hazards.
Communications Deputy
East Baton Rouge Sheriff's Office
Baton Rouge, LA
03.1996 - 12.2013
- Coordinated dispatch of units to incidents based on priority and resource availability.
- Provided critical information to officers in the field during high-pressure situations.
- Monitored multiple radio channels for incoming calls and urgent updates.
- Provided support to field personnel by relaying pertinent information regarding incidents in progress.
- Utilized GPS technology to accurately track locations of responding units during emergencies or investigations.
- Managed high-stress situations calmly, ensuring safety and security while remaining vigilant for potential threats.
- Operated law enforcement communication equipment and NCIC database to facilitate information to the department.
- Documented communication logs to maintain accurate records of all interactions.
- Responded promptly to incoming calls and dispatched services as needed.
- Operated multi-line phone systems to route incoming calls accurately.
- Monitored radio frequencies of public safety agencies to ensure proper communication between dispatchers and field units.
- Ran background checks on individuals for law enforcement officials.
- Assisted individuals with hearing difficulties with using assistive services to complete calls.
- Advised personnel about accidents, weather conditions or other hazards.
- Knowledge of the various departments and agencies within the City-Parish government.
- Maintained a working knowledge of geographical areas/streets in the parish and adjacent parishes
- Read and interpreted maps for accurate navigation
Education
Some College (No Degree) - Psychology & Criminal Justice
Southern University And A&M College
Baton Rouge, LAHigh School Diploma -
Baker High School
Baton Rouge, Louisiana05-1992
Skills
- Effective crisis communication
- Documentation and reporting
- Information gathering
- Emergency response coordination
- NCIC database operation
- Records management
- Criminal justice knowledge
- Police code comprehension
- Ability to contribute to smooth operation of department & division
- Time management
- Task prioritization
- Stress management
- Self-motivation
- Good work habits (reliable, detailed & precise, dependable)
- Emotional stability
- Fast typing
- Ability to maintain confidentiality
Timeline
Interim Communications Manager
Southern University Police Department
01.2026 - Current
Communications Officer II
Southern University Police Dept.
06.2015 - 01.2026
Communications Deputy
East Baton Rouge Sheriff's Office
03.1996 - 12.2013
Some College (No Degree) - Psychology & Criminal Justice
Southern University And A&M College
High School Diploma -
Baker High School