Tekillia Hammond
Jacksonville,AR
Summary
Accomplished Team Lead at Walmart, adept in operations management and coaching, significantly minimized resource losses and enhanced team performance. Expert in regulatory compliance and workplace safety, with a proven track record in performance improvement and employee mentoring. Skilled in transforming challenges into productive outcomes, ensuring operational excellence across roles.
Overview
19
19
years of professional experience
Work History
Team Lead
Walmart
Lonoke, AR
06.2023 - Current
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in recruitment to build team of top performers.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Packer
Amazon
Little Rock, AR
08.2021 - 04.2024
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Complied with safety, health, and environmental regulations as prescribed by law.
Machine Operator
Hollowell Industries
West Helena, AR
09.2017 - 10.2021
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Complied with company and OSHA safety rules and regulations.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
Beverage Server
Isle of Capri Casino
Lula,ms
01.2015 - 04.2017
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Prepared hot coffee and tea according to customer requests.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Received over Number beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Guest Room Attendant
Goldstrike Casino
Tunica, MS
08.2005 - 11.2012
- Replenished guest room water glasses, toiletries, and paper products.
- Reported damages, disturbances and shortcomings to supervisor.
- Mentored newly hired room attendants on company policies, cleaning procedures, and customer service techniques.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
Education
Diploma -
Clarksdale High School
Clarksdale, MS05.2005
Skills
- Regulatory Compliance
- Schedule Management
- Production Monitoring
- Performance monitoring
- Performance Improvement
- Coaching and Mentoring
- Product Management
- Workplace Safety
- Employee Evaluation
- Operations Management
Timeline
Team Lead
Walmart
06.2023 - Current
Packer
Amazon
08.2021 - 04.2024
Machine Operator
Hollowell Industries
09.2017 - 10.2021
Beverage Server
Isle of Capri Casino
01.2015 - 04.2017
Guest Room Attendant
Goldstrike Casino
08.2005 - 11.2012
Diploma -
Clarksdale High School