Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tekerra Thomas

Houston

Summary

Customer service experience includes performing opening and closing duties, managing cash transactions, and ensuring customer satisfaction through effective problem resolution. Responsibilities involved monitoring inventory levels, restocking items, and maintaining a clean work environment to enhance safety and productivity. Participation in team meetings facilitated collaboration on strategies for improvement, while training new employees contributed to a cohesive team dynamic. Developed positive customer relationships through attentive service and efficient handling of inquiries and transactions.

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about Dynamic Marketing Strategies skills and to advance professionally. Holds quality and teamwork in high esteem.

Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with 7 years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Team Member

Whataburger Restaurants L&c
Houston
05.2025 - 08.2025
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Participated in team meetings to discuss strategies for improvement.
  • Created detailed reports outlining project progress and results achieved.
  • Monitored expiration dates on food items for freshness assurance.
  • Participated in training sessions for new employees when needed.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Collaborated with team members to achieve daily goals.
  • Maintained a clean and organized work area throughout shift.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Clerk

Goose Cap Inc
Houston
01.2025 - 05.2025
  • Maintained inventory levels of office supplies and equipment as needed.
  • Prepared deposits according to established procedures.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Processed customer payments accurately and efficiently.
  • Performed data entry tasks to update customer accounts records.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Operated cash register to process cash, check, and credit card transactions.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

Management Inventory- focused on the quality and reliability and performance of our vendors. And making sure the customers are highly satisfied with their products.

Customer Service Representative

Walmart Inc.
Bryan
09.2019 - 10.2021
  • Cashiering
  • Department manager- assisting with relabeling and modular building, price checking , replacing old inventory with new .
  • Fabrics and Craft- cloth cutting, fabrics and crafts ideas, and Craft materials DIY and Many more projects.
  • Overnight Stocking- stock merchandise and clean and Zone Our Area .
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Bryan High School
Bryan, TX
08-2010

Skills

  • Cash handling
  • Inventory management
  • Customer service
  • Point of sale
  • Visual merchandising
  • Team collaboration
  • Employee training
  • Data entry
  • Report generation
  • Problem resolution
  • Time management
  • Sales support
  • Workplace organization

References

References available upon request.

Timeline

Team Member

Whataburger Restaurants L&c
05.2025 - 08.2025

Clerk

Goose Cap Inc
01.2025 - 05.2025

Customer Service Representative

Walmart Inc.
09.2019 - 10.2021

High School Diploma -

Bryan High School
Tekerra Thomas