Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Tekeva Brown

Memphis,TN

Summary

Passionate and dedicated professional with a Bachelor’s degree in Criminal Justice and a strong interest in shaping young minds through education. Brings a solid foundation in discipline, communication, and community engagement. Committed to creating inclusive, supportive learning environments that promote academic success, personal growth, and positive behavior. Eager to apply transferable skills in a classroom or educational support setting..

Overview

8
8
years of professional experience

Work History

Case Manager

Department of Children’s Services
Memphis, TN
10.2022 - 03.2025
  • Assess and support families involved in child welfare cases.
  • Conduct interviews and investigations related to abuse and neglect.
  • Create and implement safety and placement plans for children.
  • Collaborate with community partners to connect families with resources.

Behavioral Youth Counselor

Youth Villages
Memphis, TN
05.2021 - 09.2022
  • Guided youth through coping strategies and therapeutic interventions.
  • Assisted in developing individualized treatment and progress plans.
  • Taught life skills and ensured daily physical care of residents.

Correctional Officer

Shelby County Sheriff’s Office
Memphis, TN
10.2020 - 03.2022
  • Maintained facility security and inmate safety through regular inspections.
  • Managed conflicts with de-escalation techniques to prevent escalation.
  • Performed searches and monitored compliance with institutional policies.

Retail Sales Associate

Gap
Jackson, TN
12.2017 - 04.2019
  • Educated customers on loyalty programs and product offerings.
  • Resolved concerns professionally to ensure customer satisfaction.
  • Organized and Managed cleanliness of the store to be compliant with safety guidelines
  • Supported loss prevention efforts by following store procedures

Style Team Member

Target
Jackson, TN
12.2016 - 03.2018
  • Delivered exceptional guest service and product assistance.
  • Maintained and organized and appealing sales floor displays.
  • Unpacked and stock new apparel merchandise
  • Managed and maintained cleanliness of fitting rooms

Education

Bachelor of Arts - Criminal Justice

Lane College
Jackson, TN
04.2019

Master of Arts - Social Work

University of Memphis
Memphis, TN

Skills

  • Case Management & Career Navigation
  • Data Entry & Documentation
  • Strong Written and Verbal Communication
  • Microsoft Word & Excel Proficiency
  • Customer Service & Client Engagement
  • Community Outreach & Recruitment
  • Event & Session Coordination
  • Knowledge of HIPAA & OSHA Regulations (basic)
  • Adaptability in Fast-Paced Environments

Volunteer Experience

  • Lane College
  • Shelby County Schools
  • World Overcomers Outreach Ministries
  • New Hope Christian Academy
  • The Department of Children’s Services

Timeline

Case Manager

Department of Children’s Services
10.2022 - 03.2025

Behavioral Youth Counselor

Youth Villages
05.2021 - 09.2022

Correctional Officer

Shelby County Sheriff’s Office
10.2020 - 03.2022

Retail Sales Associate

Gap
12.2017 - 04.2019

Style Team Member

Target
12.2016 - 03.2018

Bachelor of Arts - Criminal Justice

Lane College

Master of Arts - Social Work

University of Memphis

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