Takeya Bell
Southfield,MI
Summary
With my passion for dental care and my exceptional skills in assisting dental professionals. I am confident that I would be a valuable asset to your team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Premier Smiles
Livonia, Michigan
02.2025 - Current
- Prepared treatment rooms with necessary instruments and materials for dental procedures.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Sterilized instruments and maintained cleanliness of the dental environment consistently.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
CSR-Customer Service Representative
HarmonyCares
Troy, US
03.2023 - Current
- Manage outbound calls to satisfy customers' needs appropriately and in a timely manner
- Responded to customer requests for products, services and company information
- Schedule appointments with Nurse Practitioners
- Document customers replies and compiled feedback, Recommended service delivery improvements
Dental Assistant
New Orchard Dentistry
Bloomfield Hills, US
08.2024 - 02.2025
- Trained in digital Radiology, temporary fabrication, sterilization, alginate impression, suctioning, instrument identification, dental procedures and specialties in extractions, composite resin, crown seats, crown preps, clin check.
Customer Service Representative
Integra Partners
Troy, US
05.2021 - 02.2023
- Compiled customer feedback and recommended service delivery improvements
- Made process changes to exceed customers satisfaction goals 100%
- Liaised with customers, management and sales team to better understand customers needs and recommend appropriate solutions
- Responded to customer requests for products, services and company information
- Manage customers inbound and outbound calls to satisfy customers needs
Education
Associate's Degree - Liberal Arts and Science
Michigan Dental Assisting School
Farmington Hills, MI07.2025
Associate's Degree - Liberal Arts and Science
Wayne County Community College District
Detroit, MI06.2008
Skills
- Microsoft word
- Computer skills
- Microsoft office
- DME
- Digital radiology
- Dental procedures
- Sterilization
- Customer service
- Instrument identification
- Organizational skills
- Call center
- Alginate impression
- Mac OS
- CSR
- Suctioning
- Typing
- IOS
- Microsoft windows
- Leadership
- Data entry
- Specialties
- Phone etiquette
- Temporary fabrication
- Excel
- Communication skills
- Knowledgeable in Denticon
Certification
First Aid Certification
Timeline
Dental Assistant
Premier Smiles
02.2025 - Current
Dental Assistant
New Orchard Dentistry
08.2024 - 02.2025
CSR-Customer Service Representative
HarmonyCares
03.2023 - Current
Customer Service Representative
Integra Partners
05.2021 - 02.2023
Associate's Degree - Liberal Arts and Science
Michigan Dental Assisting School
Associate's Degree - Liberal Arts and Science
Wayne County Community College District
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