Tela Franklin
Summary
Highly-motivated, take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Strong worth ethic, adaptability and exceptional interpersonal skills. Recognized for exemplary customer service, dedicated work and team collaboration.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Ms. Sada Cleaning Services
Sumter , SC
05.2021 - Current
- Manage and execute household cleaning for multiple clients weekly
- Specializing in residential house cleaning, relationship building, communication, and sanitation
- Keeping facilities, bedrooms and common areas clean and maintained
- Vacuuming, sweeping, wall scrubbing, wiping base boards, and mopping floors
- Cleaning and stocking restrooms
- Specialty cleaning of ovens, refrigerators, China cabinets, organizing closet space and rearranging furniture
- Collecting and disposing of trash.
Sales Associate
Patriot Liquor & Convenience
Sumter , SC
06.2023 - 03.2024
- Responsible for day-to-day store operations including opening and closing
- Ensure product mix and inventory levels are appropriate and accurate
- Ensure store is kept clean, attractively displayed, and safe
- Ensures compliance with all Federal, State, and Local laws and regulations
- Demonstrate leadership by modeling appropriate customer-oriented behavior
- Provide customers with excellent checkout services.
Emergency Department Nurse
Sentara Northern Virginia Medical Center
Woodbridge , VA
01.2015 - 11.2018
- Provided care for a 34 bed Emergency Department
- Worked as receiving nurse for stroke and STEMI patients
- Provided care for patients with minor injuries to severe trauma to include head trauma, motor vehicle accidents, drug over doses, GYN emergencies, cardiac emergencies, and pediatric emergencies
- Monitor, record and communicate patient condition as appropriate utilizing EPIC computerized documentation systems
- Assess, plan and evaluate patient care needs while providing age and culturally appropriate care
- Appropriately triage patients using critical thinking and clinical judgement
- Prioritizes patient care based on acuity level and available resources
- Carries out physician orders and assist during examination, treatment and procedures
- Administers prescribed medications, changes dressings, cleans wounds, monitors vital signs
- Develop, implement and evaluate plans of care for specific patient population
- Coordinate and collaborate with multidisciplinary team members to facilitate integrated and comprehensive care
- Use clinical knowledge and skills to meet standards as required by specific clinical areas
- Educate/teach clients and families about various medical conditions and how to manage illness/injury at home
- Prepare and administer medications as prescribed by physician.
Personal Caregiver
Home Instead Senior Care
Manassas , VA
03.2012 - 10.2014
- Provide care for older adult clients in their homes
- Help clients with feeding and medication reminders
- Assist clients with activities of daily living
- Ensure clients arrive at appointments on time.
Data Network Assistant
United States Marine Corps
Quantico , VA
09.2009 - 12.2011
- Supervised and administrated the establishment of 1500 user accounts on the enterprise network
- Administrated shared network resources and security permissions
- Worked with personnel and facilities management to install, remove, or relocate user connectivity equipment
- Consulted with users/administrators to identify requirements for system modifications or technology purchases
- Enforced and monitored Department of Defense (DOD), Department of the Navy, and Marine Corps Information Assurance (IA) and other security policies
- Established and maintained a database to track over 400 assets.
Telecommunications Equipment Manager
United States Marine Corps
Quantico , VA
06.2007 - 09.2009
- Supervised the installation, operation, and maintenance of $3.5 million in tactical communications circuits
- Planned and coordinated for recurring field exercises for the installation and operation of additional communications circuits and equipment as required
- Trained 3,000 newly commissioned and appointed officers, as well as personnel from external commands in all aspects of tactical radio communications
- Managed requirements, installation, and procedures for communication systems.
Inventory Officer
United States Marine Corps
Okinawa , Japan
08.2004 - 06.2006
- Developed and managed procedures for hardware accountability and use
- Managed communications security hardware, software, and publications accountability as well as maintenance
- Trained personnel on aspects of tactical radio communications.
Education
Stratford University
01.2014
Crestwood High School
01.2003
Skills
- Financial Planning
- Operations Oversight
- Operations Management
- Business Planning
- Negotiation
- Relationship Management
- Marketing Strategy Development
- Maintaining components
- Troubleshooting and repair
- Educating customers
- Safety awareness
- Equipment Installation
- File Management
- Administrative support specialist
- Document processing
- Meticulous attention to detail
- Excellent communication skills
- Administrative Support
- Bookkeeping
- Research and analysis
- Microsoft Office expertise
Timeline
Sales Associate
Patriot Liquor & Convenience
06.2023 - 03.2024
Owner/Operator
Ms. Sada Cleaning Services
05.2021 - Current
Emergency Department Nurse
Sentara Northern Virginia Medical Center
01.2015 - 11.2018
Personal Caregiver
Home Instead Senior Care
03.2012 - 10.2014
Data Network Assistant
United States Marine Corps
09.2009 - 12.2011
Telecommunications Equipment Manager
United States Marine Corps
06.2007 - 09.2009
Inventory Officer
United States Marine Corps
08.2004 - 06.2006
Stratford University
Crestwood High School
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