Teleitha Ingalls
Mesa,AZ
Summary
Dedicated and experienced professional with a strong background in health and wellness coaching, customer service management, and office administration. Seeking a position to apply skills in client support, personal development, and organizational efficiency to empower individuals in achieving their personal and professional goals. Committed to providing exceptional guidance and support, eager to make a positive impact on the lives of those worked with.
Overview
10
10
years of professional experience
Work History
Customer Service Manager
BetLLC
03.2019 - Current
- Delivered exceptional support to customers, addressing restaurant feedback and resolving issues to improve retention
- Managed customer service operations across 7 stores, supporting 36 managers and 400 employees
- Addressed high-priority issues by liaising with store management teams, suppliers, and insurance companies
- Provided actionable feedback to enhance customer experience at the store level.
Office Manager
Johnson Dental
08.2022 - 01.2024
- Coordinated and managed a team of dental assistants and administrative staff, optimizing office workflow
- Engaged in recruiting, hiring, and training staff on essential soft skills and customer interaction
- Implemented community outreach and marketing strategies, contributing to a $165,000 increase in annual revenue.
Health & Wellness Coach
Luxxe Beauty
01.2020 - 01.2024
- Developed personalized mind, body, and soul wellness plans for clients
- Conducted weekly accountability check-ins and provided ongoing support via text, email, and phone calls
- Successfully enhanced the quality of life for over 60 clients through tailored coaching and personal development strategies.
Teacher Aid
Imagine Schools
08.2014 - 05.2020
- Assisted teachers in developing curriculum, assignments, and student projects
- Supported classroom management and provided behavior redirection to foster a positive learning environment
- Handled office tasks, scheduled conferences, and facilitated communication between staff and parents.
Education
Bachelor of Science in Family & Human Development -
Arizona State University
Skills
- Personal Coaching and Development
- Client Relations and Support
- Team Leadership and Management
- Effective Communication
- Problem Solving and Conflict Resolution
- Organizational and Administrative Skills
Timeline
Office Manager
Johnson Dental
08.2022 - 01.2024
Health & Wellness Coach
Luxxe Beauty
01.2020 - 01.2024
Customer Service Manager
BetLLC
03.2019 - Current
Teacher Aid
Imagine Schools
08.2014 - 05.2020
Bachelor of Science in Family & Human Development -
Arizona State University