Teleshea Pleasants
Highland Springs,Virginia
Summary
Dynamic professional with a proven track record in customer service excellence at Henrico County Public Schools. Skilled in behavior management and team collaboration, I have successfully enhanced client satisfaction and increased referrals through effective networking. My leadership abilities and cash register proficiency ensure operational efficiency and a positive experience for all stakeholders.
Overview
24
24
years of professional experience
Work History
Pupil Transportation
Henrico County Public Schools
Richmond, VA
08.2017 - Current
- Transported students safely and punctually to and from school.
- Supervised student behavior during transit to ensure safety and order.
Stylist
Mines Hair Designs
Ashland, Va
09.2010 - Current
- Provide excellent customer service
- Cut and styled hair for diverse client base, specializing in Braids and dreads.
- Increased salon walk-ins and referrals through targeted email campaigns and networking at industry events.
- Explained salon services and pricing to help clients with budget and haircare decisions.
- Networking
Nurse Aide
Care Family Inc.
Richmond, Va
01.2007 - 03.2010
- Provide customer services to clients, light housekeeping, feeding, bathing.
Swing Manager
Mcdonalds
Richmond, Va
01.2008 - 01.2009
- Focused food service team with clear objectives, careful monitoring and consistent leadership.
- Controlled costs, consistently tracking food and supply usage and minimizing waste.
- Achieved consistently high inspection scores by effectively managing food safety, storage procedures and cleaning processes.
- Make daily deposits, opening and closing store.
Cashier
Walmart
Ashland, Va
04.2006 - 06.2007
- Provide excellent customer service
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
Assistant Manager
GPM Investments/Fas Mart
Richmond, Va
06.2002 - 06.2007
- Supported budget development and forecasting with cost-saving measures and revenue enhancements.
- Coordinated employee schedules to provide adequate coverage according to business demands.
- Daily deposits, daily paperwork, suggested new products, upselling.
Education
Certificate Early Childhood Education - Early Childhood Care And Education
Bryant & Stratton College
NY12-2025
Certificate -
Empire Beauty School
Richmond, Va03.2011
Diploma -
Henrico High School
Richmond, Va06.1999
Skills
- Customer service excellence
- People-oriented approach
- Cash register proficiency
- Leadership skills
- Problem-solving ability
- Networking expertise
- Behavior management strategies
- Team collaboration
- Early childhood education
Timeline
Pupil Transportation
Henrico County Public Schools
08.2017 - Current
Stylist
Mines Hair Designs
09.2010 - Current
Swing Manager
Mcdonalds
01.2008 - 01.2009
Nurse Aide
Care Family Inc.
01.2007 - 03.2010
Cashier
Walmart
04.2006 - 06.2007
Assistant Manager
GPM Investments/Fas Mart
06.2002 - 06.2007
Certificate Early Childhood Education - Early Childhood Care And Education
Bryant & Stratton College
Certificate -
Empire Beauty School
Diploma -
Henrico High School